Stunning hotel in a perfect location close to everything.

Loved the spacious suite with beautiful signature tea in fine China each day. So clean and just a magnificent looking hotel. Restaurant for dinner was an amazing experience with such pleasant staff engaging with us many times. Everything was exceptional. The concierge manager couldn’t do enough for us and so friendly and helpful.

Nothing I can think of

From the first greeting from the staff at reception to the magnificent rooms and bars I couldn’t choose just one aspect

Nothing

The hotel was in a great location, beautifully decorated and clean

N/A

Excellent location and staff are amazing. Room was perfect, clean and ample room. Great location and would definitely stay here again.

Nothing

The position of the hotel was good

We had numerous issues including having to change room because the locked interconnecting door did not keep out sound of normal conversation from next room , a fridge that didn't work notwithstanding telling the hotel about this at least three times, a couple of housekeeping issues and a badly organised breakfast room. If the hotel responds saying I should have mentioned this to them I did so on at least 4 occasions by speaking with reception desk and a duty manager. Profuse apologies were offered - including an offer of additional points and/or dinner which were declined - but all should have been resolved immediately and weren't.

Everything was good

Nothing

Breakfast was excellent. The staff were excellent could not fault them

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