beautiful setting, amazing staff and fantastic food

We have been with our dog. The dog bed, blanket and cookies have been brilliant! The bathroom is beautiful, water is hot and quick to fill the bath. The garden is amazing to walk! Beautiful hotel and great SPA!

The only downside was the bed. It meant to be comfortable, but we kept rolling to the center. It might be missing a support at the center. Didn't sleep well because of that. Which changed the whole experience significantly. All the other things are great!

This hotel is an absolute dream! felt like royalty staying here. it has a deer park and a walking path that takes you through the property. Food is wonderful too. Highly recommend

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Beautiful Hotel,incredible rooms, warm and cosy. Stunning grounds. the breakfast was lovely but a little pricey... the spa was excellent but not nearly enough loungers and not tidied often enough after people had vacated.

We were charged extra for the use of the spa... NOT included in the Booking.com booking apparently... so had to pay an additional £50 which I felt was a little greedy considering we were guests. Restaurant choices were not great- either very formal and very expensive or less formal but very over fussy 'trendy' menu which was crazily expensive for very small sharing plates...£22 for a slice of cauliflower with some lentils seemed a little arrogant in our opinion. In the room the bed was a bit saggy, pillow uncomfortable cheap and dense. we had a room facing a courtyard where the light was quite bright and the curtains were too small for the window (I had to rehang them so that they actually closed in the middle!!) the room was lit all night. Also the extractor fan from the kitchen was quite loud and went on until late and started up again very early... not the peaceful dark country restful night we had hoped for.

The choice of two restaurants with contrasting styles of decor, menu and atmosphere was a great feature.

Everything was fantastic - spa, food, bars, games and grounds - thanks so much!

We loved Hotel the hotel was beautiful and staff was very welcoming the food was excellent we loved everything about the place the grounds was so beautiful and peaceful we enjoyed our walks around the grounds and we will definitely be coming back

Nothing we didn't like

The hotel was beautiful had I not experienced a nasty receptionist .

The horrible receptionist . The hotel manger was very apologetic for my experience .

Beautiful location and room.

Food service was very slow and a limited menu.

The terrace dinner & service.

The stately ambience

A little lack of food knowledge in the restaurant

beautiful setting & grounds

meal in restaurant was poor but after deciding to complain the staff dealt with it

Beautiful property, with a mix of old and modern. Lots to do, just not enough time on a 1 night stay. Fantastic grounds to walk or bike ride, lakes to swim in and a wonderful spa to relax in. Also a golf course within the grounds.

nothing

This is a wonderful property in a glorious location with fabulous facilities and a friendly and helpful staff.

It’s very expensive, which is not surprising given that it is an exceptional hotel. That said, the service was very slow: we waited for over an hour for a bar meal we ordered in the evening. in addition, the breakfast was below par - I have had better in very modest establishments - and, at £20 for a ‘continental’, overpriced.

location and castle is stunning.

Over priced. No breakfast included which is disappointing after spending so much money to stay.

the bathroom needs more racks.