- The style of the hotel is very much in your face, so it's you like it or you hate it type of scenario. We personally enjoyed the roman theme of it - The pool area is nice - The beds were comfy, the room was clean and spacious, no complains - Service was good, all personnel were smiling when crossing path with us - Next to a small shopping center and to the beach (need to cross a 2x2 road to access though)

- Wait time for breakfast was long, service wasn't great (they forgot about our coffee) - the parking is a bit confusing to access and to park into - it's located about 1h away from surfer's paradise, so it's a bit isolated from the city center - no in house transfer offered to get to the city

Convenience, easy access some staff hospitable

It was a comfortable sleep and nice to be opposite the beach

This hotel does not live up to a 5 star expectation. The place is tired and the we were disappointed with the service. Clearly there is an objective to keep operating costs down and it really shows. Increasing staff may help. We waited too long for breakfast and coffee, no laundry service after 2pm, phone in the room which I used to call housekeeping was not answered and went to a voice message of the Versace hotel.

Pool cabana and surrounds. Gym was well kitted out. The room was spacious and included a spa. Plenty of hot water and a good shower. Breakfast was plentiful and great coffee. Very good selection.

Surprised there were no tooth brushes. Location was ok if you want quiet. Was surprised it was only 4 floors given the elevated photo of the hotel. Eggs Benedict where not good the first 2 days of our stay and improved a lot by a change of chef on our last day

It was absolutely stunning. The service was amazing and the staff was amazing. Lovely seating areas in the lobby and our room was awesome as well.

The facilities were great The price is . Boooking .com deal ever

Cannot remember

Beautiful and clean . Close to beaches and marinas

The views, staff and food

The entrance is very pleasant and welcoming. Breakfast buffet which is included. Is one of the best breakfast buffets I've had. Great selection of food and quality of the food is great plus real coffee! The bed is very comfortable

The pillows are shocking and no pillows offered to swap, this did affect the quality of sleep. Too many heavy glass doors in the bathroom and they squeak and rub on the floor. Rooms are very out dated. Lamps you need to physically get out of bed to turn off, no PowerPoint near the bed to charge your phone. I think if they spent a bit of money of electrical to update a few things and have wireless phone charges it would be great. Pod machine instead of an old kettle too. A little bit roadhouse motel like for a "5 star hotel". We were given the last room away from the lift which was an endless trek down numerous corridors to room which was very hard on my mother physically. I had told the hotel it was my mother's 70th birthday during our stay and they nicely left a slice of cake in the room but we were out all day and had no idea how long it was left there and was a rainbow cake with 100 &1000's on top. Very nice gesture but not appropriate choice of cake for 70 year old and may have been helpful to be notified since we were out of the room for a good 7 hours that day. Sadly it was raining the whole time, so didn't get to experience the outdoor area which looked lovely through the windows. I don't think this place warrants the 5 star anymore as the rooms are outdated but if they upgrade a little to modernise it it could be warranted the 5 star. Staff were hit & miss. I am glad I finally got to stay at the old "Verscace Hotel" I wouldn't be in a rush to stay again though