落ち着きのある雰囲気と、スタッフの対応、温泉が良かった。朝食も種類がたくさんあって食べ応えがあった。

宿泊費がリーズナブルではなかった。

overall I think it is a great summer experience in the woods! it is very close to the gondola lift going up to Happon Pond. it is basically a walkable distance during the summer. and I believe it is going to be confident for skiing during the winter. This place has a style that makes you feel European, the main building looks like a villa from central Europe, and the interior has a classic Western deco with some Japanese elements, especially the memory of the 1998 Olympics. the lounge has 2 lovely fireplaces, even though this is summer, I could imagine how this will light the joy in your heart during the winter. I think this is the only resort you can find in the area. the hotel has several sectors and even has a camp area called "the forest" next to it. you can order drinks in the pub and sit next to the fireplace, that is so much fun during the summer. The dinner buffet is absolutely amazing, you must book it! every dish is freshly made with the best flavor you can ever taste, it is very impressive and definitely a great treat after a long hike during the day. and the staffs are very nice and helpful. had an interesting conversation with the driver who picked us up from the station, the front also gives us very clear instructions on the timetable of the bus and all tourist information. special thanks to Miss Chen and the South Asian waiter(forgive me I didn't catch his name) in the diner. overall I think it is totally worth the price and may be one of the best places for a family trip in the area regardless of the seasons. this is the place you should stay in Hakuba.

Even though I like the place, I think there are several things that need to improve: 1. WIFI is not very good, basically, the signal is very weak and unstable, if you wanna watch Netflix, it can be a challenge. the main reason I give the hotel an 8, otherwise it will be a 9 for me. 2. The toilet in the room is a bit too small if you are a big guy, that can be uncomfortable. 3. It is a central air condition system, I think it makes sense during the winter, but it could be hot during summer and you can not change the temperature. especially this year is particularly hot.

The service is excellent, staffs are so helpful and friendly, special thanks to Yuki, Bobo and Sato, they are so welcoming and helpful, which made our stay really great. Onsen is great and not too many people. Sometimes we were the only guests like our private onsen.

The buffet doesn’t have too many varieties and became a bit boring after 1 day Also the place is a bit aged but still very clean

Good location but not quite as close to the slopes as I had imagined, needs a good 10 min walk to closest lift on the main road (or wait for the shuttle bus). Being able to buy discounted ski pass from the hotel each day was excellent. The evening shuttle service was exceptional, super fast friendly and smooth, both to go out and come back after dinner.

Room was comfortable and decent size but a bit strange in some ways for a ski hotel (eg. nowhere to hang jackets etc to dry other than in the closet). Bathroom very small, and tub/shower very difficult to get in and out of. Breakfast was good but same every day, a bit of variety would have been nice.

Fantastic place to stay if you are skiing in Hakuba. We had a room with the biggest bed we have ever slept in. Breakfast included each day which was very convenient. Ski gear hire across the car park. Two restaurants on site. Private and public onsen. The staff were SO helpful and went out of their way to assist.

Not a thing

Location was very convenient for skiing; private onsen was nice to be able to reserve, lobby area was nice with access to purchasing wine and beer at tending machines.

Bathroom was a little strange for Americans but it was very clean and functional.

Japanese buffet breakfast was good. Private hot bath also a great plus after skiing. Location is perfect with rentals, lift and a pub all there.

Hot rooms!

we loved the onsen here! great location to walk to chair lift:) beautiful lobby and spacious rooms. Breakfast was good also!

there were no food options if you woke up early. be sure to have some snacks if you're suffering from jet lag or wake up hungry!