The reason we booked this hotel was because we wanted to stay in a traditional Ryokan and visit the snow monkeys. It’s a great location with about a 30 min walk to the entrance of the snow monkey park. The Ryokan is very traditional but a little doing up wouldn’t hurt. The biggest bonus for us was the private Onsen as it meant that we could experience an Onsen together as a family as everywhere else my husband has to be separate. The staff were friendly and willing to help (even with limited English).

We booked for two adults and a child and was made to book two rooms however my husband was given the biggest room to himself, with a nice balcony area- his room had enough space for all of us so we could have stayed in one room. The room I was given for my daughter and I only had one bed laid out. I had to make my daughters bed up from the extra bedding in the cupboard which was fine but there was no pillowcase or sheet for her and most of the pillows were stained :/ The room is very cold in winter but the heater they provide heated the room well enough, the only problem being it has a safety mechanism to stop it being left on by accident so after about 4/5 hours it plays a tune and you have to press a button if you want to keep it on- so this woke me up a couple of times in the night. They let us keep our bags at the hotel on the day we went to see the monkeys although it’s just kept behind a screen in the main lobby.