Overall it was a nice stay with complete greenery and courteous staff

Location was great, although a little hard to get there via car due to the roads. View from resort was amazing in the morning from the restaurant. Breakfast was fabulous, great spread of different items everyday with a hot brewed tea and coffee. Staff everywhere in the resort were wonderful. Hotel manager Vinod is especially great at recommendations and general chitchat. Restaurant manager Shivakumar was also great with catering for our needs especially with a child. Rooms were cozy and neat although for the price, could be more fancy. Loved the bonfire at night before dinner - added to cozy feel on the chilly evenings.

The hot water was not very hot, had to make calls to reception after which they increased the heat somewhat but next morning it was the same luke warm water again.

Food staff and ambience

Road to the property was not good. Resort should have provided free activities included in the amount

Location, pool, food, room service, house keeping, courteous staff

Noisy bed. Restaurant location is inconvenient,. . The property is on a hilly terrain. They do not have carts or buggies to help with luggage or senior citizens. last day had to drive down 700 kms hence started early morning by 5 am. Staff was not available to help with the luggage .There was a bell boy who checked our room before we leave the premises to ensure we are not stealing away but anything from the room but did not help us in carrying the luggage. Carried all the luggage to the car park on my own. Car park is far off .Very sad attitude towards the guests.

Staff, Food, Location, Cleanliness, View everything was just perfect for best holidays

Everything was good

Location, Greenry, food

Ramp to the restaurant should be made even and you should have golf carts to carry elderly people right up to the restaurant. Bed high is very high and mattress is not comfortable, need to change.

I liked the landscaping.

No gym

Location

1. food 2. resort is too over priced

The Support staff and restaurant staff are very polite and understanding for needs of guests and prompt in service

The Reservation and front office staff were more inclined for maximizing their revenues over the requests from guests. The property is listed as 4 star facility but even the Deluxe Cottage does not have Air conditioning which is a very normal feature for such grade of resorts. The Hospitality staff did not heed to the request for an AC cottage despite best efforts for 2 days and for the Ac rooms, the charges are disproportionate to the amenities offered. The SPA is not to the standards that is expected. The cuisine is very repetitive over breakfast and dinner. Can be made more elaborate for the price charged.

Location and Food...

Linin can be much better.

Resort is good. But seems to be expensive. Not much facilities/activities in the resort ! Anyways, this is good for relaxing with your family.

Even though they have mentioned breakfast is available up to 10:30 AM, they have closed the breakfast 9:45 AM itself. And most of the items were exhausted for late comers!