Beautiful , clean

Wifi was awful, beach was not as expected as it had a lot of sea weed and was not swimmable. Not a problem just wasn’t expected.

Very clean and such nice friendly staff who were very organized and professional. Amazing views with nice sunrises.

The road to get to Portofino was a bit rough.

I love the beautiful grounds. Fantastic pool, beach, restaurant and bar and staff was super friendly. The room was quaint and had everything I needed.

The hairdryer didn't work but not a big deal.

The property is beautiful and well laid out. All amenities are close together but not cramped. The restaurant is one of the best in the area, the staff and management were wonderful. Accommodations are very comfortable with amazing views. The toiletries hand crafter and beautiful quality.

There was nothing we didn’t like, however for others it is a bit of a golf cart away from the city of San Pedro but it is closer to Secret Beach

Staffs here treat you like a family, we were sad leaving at the end of our stays. The property is very clean, secluded, you feel like on a private island. Very quiet and private, it gave the true serenity we were seeking. Cabanas are roomy, ours had two queen beds with rooms to move around. We truly enjoyed the facility, the food was the best on the island.

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Right on the beach Nice pool Dinner was good quality Lovely canons & Thatch roof Large bed and room (treetop house) They offer tours from the hotel such as schnorkling.

Everything was in US dollars. Please put BZD there as well for other tourists than Americans. This also lead to higher (American) pricing than some other hotels and restaurants nearby who did use BZD. Some members of the staff were very friendly, while others were so grumpy and distant that it made you feel uncomfortable and unwelcome. That even made us wonder if we did something wrong that upset them and that is not a nice feeling to have while you are on your holiday. Luckily this feeling disappeared at the moment other members of the staff were friendly. The airconditioning was way too small for the room it was meant to cool. Therefore it was warm. The room, being one open space, was only partially divided by one wall. So no way to do your thing in private as the washroom had no door. The free continental breakfast only includes toast, Jam and fruit. Being from the continent, I can tell you we also eat ham, cheese and such on our bread... If you wanted something more than that you had to pay, even if it were just eggs (3 USD for only two fried eggs, nothing on the side). The other breakfast options from the menu didn't meet our expectations given the amount you had to pay for it. It was possible to switch up your free continental breakfast for 8 USD though. The first day there was no warm water in the shower and the waterpressure was really low due to the showerhead being way too small. You couldn't even get your shampoo off... After our second complaint they replaced it on our second day with a bigger showerhead and fixed the warm water. The location makes it so that you can't easily go to town. We knew that in advance; just a heads-up. Over all it was okay, but we just felt like "something was missing".

it was secluded with beautiful scenery by the ocean

it’s difficult to get to, a long bumpy ride in a golf cart

Lovely pool area. The food at the restaurant was great and the snorkelling trip was one of the best I’ve done

Very far from San Pedro