The room itself was pretty comfortable and the hotel is within walking distance of a lot of really nice restaurants and microbreweries as well as cultural attractions. From the room I got you had a nice view of the cathedral spires in the skyline.

The bathroom was tiny, which in an of itself wouldn't normally be a problem but if you're using the toilet and you have long legs you're gonna had to do it sideways.

location close to downtown

cleanliness and staff not really nice

Great hotel we always stay there when we travel to Merida and surroundings

Second room they moved us to was too small barely could walk around the beds

the location was fine

because of the 'pool' in the hotel, our entire room smelled like chlorine. the room didn't really have any good windows to let the smell out. there was little space for your stuff and the shower was dirty. the bed missed the fitted sheet so we either had to lay on the mattress or sleep without a blanket. the airconditioning was leaking a lot of water. there was no other ventilation in the room. also the pool itself was so full of chlorine that it looked disgusting

location

room service rude staff

I like it

El estacionamiento

I like the location.

It is noisy at night, the windows doesn’t close well, you can hear the cars passing. It is not well cleaned.

The location is good and it is cheap.

When we arrived in our room we noticed the sheets had not been changed and were quite dirty. We were put into a new room. This room was better. The floors and bathroom were not the cleanest. WiFi was also terrible.

The location is excellent.

The cleanness is below average.

The rooms were clean.

The wifi was inconsistent and useless. The staff were rude.

There were several renovations

The sinks were stopped up, shower water didn't drain well. Yuck! The building was very humid, seemed a haven for mold. The location was slightly remote to the grand plaza.