Hotel staff is excellent. All very helpful.

Excellent beds

Nothing

The staff were extremely friendly and helpful, especially Lucas from the restaurant and Anna in the reception. The breakfast was excellent. Also, parking under the building was very convenient and safe, especially for Elaine who has difficulties with stairs.

The fact that we had to pay more for breakfast because we had not booked for it.

location , breakfast very nice and staff very friendly

the parking should be included on the price

The room was nice and airy. Breakfast was amazing and the location was on a side street which made it perfect.

there’s nothing to not like about this hotel.

This hotel exceeded expectation. It was clean, well run, comfortable, and has a good location. Easy walk from the metro, and easy access to the airport and the city. We had a lovely room with 2 little balconies. Breakfast was excellent.

Not much outside space.

The room was clean and comfort. The staff was courteous and ready to assist any time. Breakfast was very good. The location is ideal.

The breakfast and the restaurant was very good and the location close to Liberdade avenue is excellent. The room was very clean and comfortable and the staff was very nice.

Location was ok, not great if you want to stay closer to old town/Rossio square. Location is suitable only for shopping street, which doesn’t have too many stores in my honest opinion.

Fabolous hotel in the center of the city. Near Avenida de Liberdade. Excellent location! We've been to Lisbon several times before and we know the city and the location was just great. The staff of the hotel were wonderful, helpful, always with a smile and good will, whether it is the workers at the reception, breakfast room or the Concierge. The service and the customer experience with them were excellent. The room was spacious and clean with all necessary amenities. We stayed there for 5 nights and enjoyed every minute in Lisbon and at the hotel. Great, tasty, varied breakfast. We really liked our breakfast at the hotel, nice breakfast room and very high standard of service there. To sum the review – 10 of 10 and we will be more than happy to stay there during our next trip to Lisbon ! Obrigado 😊

We liked everything :-)

cleanse, breakfast

Very attentive staff. Very clean. Good breakfast. Nice area.

I didn't realise when i booked that the walk from the city centre was uphill.

Amazing location, modern hotel and very clean. Exceptional staff. Great value for money. Very useful the parking located underground.

Nothing.

Breakfast has nice selection of everything. Restaurant staff is super. Location very convenient to shopping areas and metro. Design is nicely done.

Rooms show a little wear. Bedding not changed daily. Cost is quite high.

Located on a quiet street off Liberdade further away from the water, there were non touristy restaurants close by. The hotel has all of the amenities of a larger hotel at a good value. Staff was welcoming and helpful.

Breakfast was too pricey but great bakery/cafe nearby.

Just excellent Thnx to all staff

It was lovely, I must mention the amazing staff, always smiling and happy to help with any questions about the hotel, the city and the trips

great breakfast and also amazing location!. the staff was friendly.

The room was spacious, clean, and well designed. Staff was also helpful and efficient. I felt very comfortable in the room. It was also close to the popular Barrio Alto, but far enough away in a quiet and safe neighborhood.

It would have been nice to have an iron for clothes, but maybe we didn’t find it. I would’ve liked having the restaurant staff explain how breakfast worked (where to get plates, what food options were available) after being checked, but other than that, the stay was great.

This is a nice four star hotel in the center of Lisbon. It was perfectly situated for our tourist related visit, and is ideally located for high-end shopping if that's a pastime. It's on a quiet side street. Staff are incredibly friendly. The room was comfortable and clean. The restaurant is quite good, and there is a reasonably priced parking garage under the hotel.

The fact that Bookings.com charged more for the room than the hotel would have. (That's not on the hotel.) The Lobby is not conducive to lounging, being small, and the breakfast room is packed in the mornings. But these don't diminish the value of the hotel, nor would it prevent us from staying again.