Location was convenient

Room smelt like smoke. Very very strong odour. Daughter started coughing due to the strong stench. I asked if it was a non-smoking room. Staff assured me it was. It definitely had had smoke etc in the room. It was the 8th floor. It did not have a sign outside the lift saying "non smoking floor" as some of the other floors did. I am adamant we got put in a smoking room. This made our stay very unenjoyable because the room smelt too much.

Excellent location in Ueno, practically in front of exit of Ueno-Keisei station from Narita Airport, towards Ueno park.

Rooms are not large

Location is great.

Clean

Excellent location.

Booked for 2 adults and a 5 year old child. Was given a room with only one double bed. Asked about a mattress for my child and was told no, repeatedly, even though I had booked for a child. Room was only big enough to fit the bed, couldn't really move about much. Certainly no cats were swung.

Checkout was easy. location is great.

bigger room. more free green tea.

Hotel and stuff are very good!! location closed to Ueno zoo.

I come with my family with a big luggage and the hotel have a small space to open it.

Very close to the station and Ueno park. Breakfast was pretty good.

Rooms are very small and a little dusty.

Ubicacion excelente si tienes que ir al aeropuerto Narita ya que queda en frente de la,estacion Keiser! La atencion fue muy buenay muy agradable el,personal!

El tamaño de la habitacion la hace muy incomodda para dos personas y dos maletas! Tiene todo pero muy apretado! Realmente imposible moverse dentro de la habitacion!

Very good location near Keisei skyliner from Narita International Airport and not far from Ameyoko shopping district

Very small room that only fits two small people. Can't open the big luggage on the floor. The carpet is quite dirty.

一切都太棒了!!

沒有

離車站很近，方便

房間空間感太小，而且很悶熱🥵

住宿地點很好，超級方便

房間太髒，床單感覺都沒有洗，會過敏

Location is perfect for arrival or departure to Narita Airport. The location is also great to explore Ueno with the Ameyokocho Market and Ueno park on your doorstep. Room was very clean with good amenities.

Small for families but understandable for type of hotel. It would suit singles or couples better.

離車站近~阿美橫丁近~購物吃東西非常方便

房間實在太小了

交通很方便

地點超優的平價商務旅館，從京城電鐵上野站出來一分鐘即可抵達。入住前後皆可寄放行李。上野滿是餐廳，吃飯選擇也很多。

雙人房真的非常小，如果是一人住宿就很舒服。這裡適合整天都在外逛街的旅人

京野上野站池之端出口斜對面，超近，超方便。飯店早餐可口環境溫馨。

床太軟，只有暖氣，沒有冷氣。房間抽屜會自動滑出，掛衣勾斷掉只剩一支可用，

Very friendly staff and excellent location. Room was very clean and the bed was super comfy.

Location near to train station

I have requested for higher floor during booking but was given a 3 floor room.

It is just opposite the skyliner. Makes going to the airport easier

The cleanliness. The first room we've checked in has a nauseating stench in the toilet. It was so overwhelming that you can't believe that the housekeeping will miss it. So that means their cleanliness is highly questionable which is disgraceful for Japan's impeccable hygiene standard. The second room has stains on the notice board, curtain and they did not fold the toilet paper - another few indication about the hygiene. But the reception staff are great. They did try to accomodate to my changes but housekeeping is really a let down.

สะอาด ใกล้ สถานีรถไฟเคเซ ใกล้ ตลาดอเมโยโกะ

ไม่มี

ทำเล

ขนาด

location

room size and it's price.

Limpieza, organización y trato de los empleados. Son muy amables

El espacio de la habitación es muy justo.

The location! The staff🤗! The price! EVERYTHING! I will recommend and stay again! Super close to Tokyo Metro Lines and JR Lines. Convenient and grocery stores as well as well known tourist spots are a walking distance away. The staff is very professional and some can speak English. The services this property office is basic and convenient. My room is perfect. I don't ask for much because I'm out sighting seeing. The cleaning staff are great and I appreciate their hard work and courtesy. The price value and service is reasonable . I am a repeat customer to this property. I would recommend this property to anyone who asks.

A/C heater instruction in Japanese. Im not fluent so it was kind of hard to interpret. I hope instructions can be printed in different languages.

Great location, great hotel, very clean and friendly respectful staff

The location is good. It got the job done.

The staff wasn’t the friendliest. The shower smelled. Super super tiny .

Easy access from airport using Keisei skyliner, Ueno station and park close by

No foyer seating.

Location is perfect, Ueno has so many places to visit and it’s so near to subway station (many lines) hence easy to visit out of Ueno too. Price is affordable too.

The room is small but for Tokyo it’s common. At least it’s comfortably small, not to tiny (for Asian people)

I hope the room can be ventilated frequently