Unbearable smell from the bathroom in the whole room and someone smoked in the room before. The air conditioning and heating did not work, so it was to cold in the room. No toiletries, even I paid for them. After I complained at the reception desk, my access to the hotel's Wi-Fi internet was cut off. The hotel manager was disrespectful.

Location

-

The manager is a really nice person. Price is good.

cozy, clean, friendly staff, great location

Well equipped room, comfy bed and nice breakfast.

Food room

Noisy neibourhood

It was the best experience I have ever had in Turkey's hotels, everything was perfect. I totally recommend that hotel.

Nothing to mention, all over was fine

Awful WIFI. It literally didn't connect unless you stood at the door. Absolutely disgraceful.

Nice stuff and a clean hotel, highly recommended ⭐️⭐️⭐️⭐️⭐️

Perfect, attentive and welcoming stuff, clean place and delicious breakfast.

Note that noone is really able to speak English and there is absolutely no soundproof. You can hear every door open and close on your floor. But this was not a problem for me.

Hotel is beautiful (inside and out) and the reception is exceptionally unique (best I've seen in Turkey). Checking was fairly quick and easy and the hotel has tons of measures in place to ensure people maintained social distancing & cross contamination of Covid-19. Regardless of the pandemic, housekeeping came every day and did a good job but we were unable to relay information to them because they didn't speak any English. Overal, we had a comfortable stay and a good value for money but there is a lot of room for improvements. Would I return...maybe

- Felt mislead by booking.com because it stated on their site that the staff spoke English and this was NOT the case. Communication was conducted via a translation app on my mobile. - Everything within the hotel (incl room leaflet + signs) were in Turkish and at check-in no one thought to advise of breakfast times, hotel expectations/rules etc. However, receptionist named Nemit tried her utter best to relay info: she always went that extra mile for us and I cannot thank her enough BUT miscommunication between staff and myself has led to me booking an hotel elsewhere & losing just over £70. - cigarette odours can be smelled upstairs in corridors and the balcony door in restaurant is kept open while some residents have a quick "fag break" ; which, is off putting because that is where breakfast is served/held. - The fixtures and fittings within the room were flimsy and loose (including shower & light switches). - There was mould around the shower. - Breakfast does cater for vegetarians BUT not vegans. Nonetheless, the vegetarian options we're always cheese related with ridiculous amount of salt; which, accordingly is the norm in Turkey. Thus, if your a vegetarian, vegan and or lactose intolerant, you should avoid Turkey at all costs. - We had a pest problem on one particular day, found one live tiny cock roach: the hotel was very apologetic and even offered to change the room. - A foul odour lingering from the bathroom and it was quite evident that there were sewer issues.