La atención del personal

Mi factura no me la entregaron a mi saluda y la sigo esperando. Requieren asesoría contable.

excellent location

Central location

overall gud

nothing

Great selection for breakfast, attentive and helpful staff, really nice pool. It was a great stay.

The pool was great. I'm an older sigle woman, and the waiters ignored me. I had to go to the bar myself to get drinks.

There were mosquitoes in my room the first night. They switched my room but gave me the wrong key and no hair dryer so i hadto return to the desk and get it taken care of which took a while. I asked for a bottle of water at the desk, and I told them I'd even pay for it, but they wanted it delivered to my room which was on the second floor. Then they gave me directions to a tienda so I could buy it. Really?

Beautiful garden around the pool and great view from our room onto the garden.

We went to Villahermosa to see the Parque La Venta, a lovely walk through trees and plants, displaying the fabulous pre-Columbian artefacts from the Olmecs. So we chose this hotel because it is literally 15 minutes’ walk from the park. The hotel was busy, with families and business people. The restaurant provided great food - a wide choice of hot chocolate, delicious local fruits, vegetables and typical Mexican dishes. We loved it. The swimming pool was a wonderful break from the heat, and the rooms very comfortable and spacious, with balconies looking out over the gardens and pool. The staff were helpful, pleasant and efficient.

Nothing.