O café da manhã é muito bom, a equipe do hotel é bem preparada, a localização é espetacular, próximos a comércios, linha de ônibus e metrô. Na parte que dá acesso ao apart hotel, tem uma máquina com água e refrigerantes, a preços populares.

O quarto não possui ar-condicionado e o banheiro pequeno. As toalhas, apesar de trocadas todos os dias, não apresentou um aroma agradável. Nosso quarto estava no quinto andar e não podíamos deixar as cortinas abertas, pois ficamos sem privacidade.

La limpieza y la atención del personal

No pude utilizar el estacionamiento porque en el momento me dijeron que había que reservarlo y no lo mencionaron antes de llegar.. No pude ver mi señal de nexflit...

si

nada

very nice

it wasnt warm enough

Adequate

The spread is ok

Breakfast was very good, especially the fruit juices Cleaning personnel was very efficient Location of hotel was right

I suggest training the bartender in making pisco sour with egg white. If he did not know how to make it, he should have told us. The next day we went to Peru and we got pisco sour like the way it used to be in Santiago

la tranquilidad

la tv

Great location, very clean, and kind receptionists.

All good!

very clean ,excellent service ,very good location

everything was good

well located and friendly staff

the ac unit can be loud

- Well located, near metro - Clean

- Breakfast is included but not self service. Somebody has to serve you. - Swimming pool is normally included but had to pay an obligatory fee to access

Location is awesome. Some front desk staff was helpful despite little English. Others were surly and seems annoyed at any request (including WiFi)

The WiFi was horrible and impacted my ability to work from the hotel, which I did daily. After staying there 3 weeks, I requested a late check out (3 hours longer than a normal late check out) and was charged a full night. The room was cleaned daily and the cleaning staff sweet but no extra Covid precautions other than a mask. The entrance was on the side and confusing. We had to go outside to get to the front desk.