Plus ou moins RIEN en fat

This hotel is one of the worst we have seen in Beijing so far. The staff is totally uninterested and not at all customer service oriented - we feel though they are not motivated and assume a management issue in this Hotel. Our room had several things not working properly (shower stains, Windows closed !!!! BIG NOGO, Aircon not working well and too hot. The food in the Italien restaurant was simply disgusting - the Pizza was soggy - no surprise it was cooked at 240 degrees and everyone knows that a Pizza oven should heat up to 430 degrees Celsius. Also they made one pizza at the time (took 10 minutes per pizza and soggy nevertheless !) and we had ordered 4 of them - so we had each a separate meal - that is a level of a 5 star hotel ? That is kidding !!!!! In the swimming pool the jacuzzi did not work, some of the tiles are coming off and one sharp piece of broken tile almost cut my foot when stepping on it by accident - the guard in the swimming pool was more concerned with his smart phone rather than willing to respond to a question from us. I mean i could go on and on - this is at best 3 star and when looking at the advertising of the Hotel then it is just a joke how the reality does NOT match the marketing. We also saw that the Hotel offers Massage -but we were told, that nobody is there to work. So, sorry to say - but this is an insult to 5 star category hotels anywhere in the world - and we happily provide the rating that this Hotel deserves.

Hotel close to airport with shuttle .Clean room .Nice lobby ,nice breakfast. Bar in hotel is nice and people there is very helpful and polite.

i make reservattion on booking and price was 858 RMB with all cost they charge me 1000,48 RMB. Also need to upgrade my room because i ,m genius customer with lake view they dont do that. They close my windows because some security reson😂. They trying to speak English .

Close to the airport and nice breakfast

The room was a little bit old style and could use a revamp, especially the bathroom

Very clean and staff very helpful

Close to airport

Очень близко к аэропорту. Пешком 10 минут. Автобус мы не стали ждать, т.к. нам с 2-мя колясками удобнее было пешком. Есть WiFi, хороший вежливый персонал. Помогли по всем вопросам. По просьбе поставили в номер 2 детские кроватки.что для нас играло самое важное значение при выборе гостиницы ,т.к. мы останавливались с годовалыми близнецами. Отличный шведский стол. Все чисто, в номере был чай кофе и вода. При следующем перелете будем снова в этом отеле останавливаться

Spacious rooms and very comfortable beds, nice towels

Staff didn’t speak English , waited too long for our food in the Chinese restaurant

Mycket bra läge ca 10 min enkel och säker promenad från flygplatsen, incheckning är enkel och rummen är bekväma och rena. Personalen är neutral till trevlig. Restaurangerna har ett bra men kanske lite högt prissatt utbud (jämfört med Kina)

I det stora hela är det ett mycket bra alternativ fleecen transfer övernattning eller två. Det är flera som har svårt med engelska men jag kan å andra sidan ingen kinesiska. När jag var där åkte transferbussen bara dagtid och inte på sena kvällen.

I arrived very late from Ghana via Dubai, but once the information centre at the airport called the hotel, they asked that i wait at gate 5 for 5-10min. to my surprise, the shuttle came around as indicated. As a first timer visiter it was relief.

酒店没得说 服务态度也良好 体验中等 对于在外面跑了一天的人来说 有一张让人快速入睡的是最重要的 这点做的很好 一秒入蜀 床很舒服

Very conveniently located close to Beijing Capital Airport, 3 mins by shuttle bus and 5 mins by golf cart on the return. Super spacious rooms.

Staff barely speak English, even at reception. Difficult communication.

Very clean, amenities were just as they advertise, very good breakfast, very helpful staff

Very good hotel if u have early flight . Nice Gym and nice pool

The swimming pool open at 10 am

The booking process, check-in and out, location, staff and responsiveness are good.

Only one point, I wish that there are shutter bus from and to terminal 2.

Beautiful hotel with amazing staff, super friendly and helpful.

Thia property was amazing. The rooms were very spacious, very clean and very modern.  I had a fantastic stay! you can easily walk there, when you step outside of the airport on the ground floor, just make a right and follow that foot path. you have to try the amazing Buffet that includes beer.  Great comfortable stay.

The shuttle timings weren’t very clear. 

futuristic design . good cleaning.

noise insulation is far from perfect . I heard everything what my neighbors were doing all night long.

10 minutes walk from the airport T3 , good restaurant , comfy bed

close to airport, and hotel provides shuttle,

n/a

Dinner, cleanliness, staff, proximity to airport terminal 3, personal shuttle, comfort.

It was hot. Someone was being loud nearby. No worries. I would stay here again.

yes, it is perfect location for stopover at capital airport .However there’s no direct shuttle bus to T2,I have to call the taxi to go

yes,it’s good,including almost everything,pool, fitness,but bar was closed.

very close to the airport, I need to catch an early flight and they have kindly arranged a golf buggy to take me and my two big suit cases to airport at 6am. also got upgraded to a suite which is very nice.

none

everything very good