I loved my two nights in Shibu Onsen. Shibu Hotel is very well located to discover the area and offers a free shuttle bus for pick up at the train station / to visit the snow monkey park. Their Onsen was great, perfect temperature and not crowded at all.

Loved the entire ryokan experience. the room was large and comfortable, and the food spectacular. the staff was extremely friendly and went out of there way to help. They also provided transportation to the Snowmonkey Park.

wasn’t anything negative.

Very welcoming and well-run place, great location, comfortable room with river view, excellent Japanese-style breakfast and dinner (need to order in advance). Free shuttle from/to the train station and Snow Monkey Park.

This is a lovely hotel in a great location, but what really made our stay fabulous and memorable was the staff. The owner, Yamada Akiyoshi san was thoughtful and went out of his way to show us the mountains which we really appreciated - thank you. All the staff we met were good humoured, attentive and very patient with our poor attempts at Japanese. Nothing seemed too much trouble. This has been one of our favourite hotels in Japan! If you are new to staying in a traditional Japanese hotel, this would be an excellent place to start. The food is wonderful - we enjoyed a full Kaiseki dinner and breakfast which were very tasty. There are really clear explanations of everything- including how to wear the different items of clothing and how to use the 9 traditional bath houses in town. even if you only have one night, come and stay!

nothing, we couldn’t fault it at all.

The staff, the rooms were super comfortable with complimentary drinks and the dinners & breakfast were superb

n.a.

It’s located in the heart of the Shibu Onsen village. The tons of good reviews made me worry a little bit. Ended up as a great choice. The room was super comfortable and extremely clean. Only a 15 min drive ( they offered to drive us for free!) to the monkey park and only a 30-35 min bus ride to the Shiga Kogen central station. Bus to the ski resort stops 50m from the hotel. Best part of are the owners. Super friendly and attentive ( they left us daily a few sweet treats by the bed) we felt literally like home. They speak good English compared to most Japanese so it was nice to ask a few questions about the area. I would go back for sure. Highly recommend.

It’s not a super polished and stylish resort like the ones you see on Instagram but it has a homey vibe with all the old era village memorabilia the owners collect and display.

The service of the people was excellent - went out of their way to help

Nothing

everything was perfect here. highly recommend