Het vriendelijke personeel! Heel mooie kamer…

Het eten, koud, opgewarmde rommel van dag(en) ervoor.

The hotel is in a beautiful setting and we loved that you have access to the facilities of all the Royal hotels. It wasn’t too busy so there was plenty of space and always a choice of sun beds.

When we arrived we were allocated a room in the Royal Princess, not the Royal Palm. It was only because I’d read previous reviews where the same situation happened that I was prepared for this and was able to question the room allocation. I was initially told that the hotel set up is “confusing” however there was nothing confusing to us - we had booked a room in the Palm and that is where we expected our room to be. We weren’t impressed that they weren’t honest with us and tried to make out that we were the ones confused. We were eventually told that they’d overbooked which is why we’d been allocated a room in the Princess, but after the check in staff made a phone call and a few conversations, we were given our room in the Palm. Other small points which didn’t make the stay as perfect as it could have been were the air con in our room being extremely loud, having to ask multiple times for an iron, our key card stopping working on more than one occasion and no apology from the staff when we went to rectify this (instead we were questioned as to whether we kept them near magnets!), cigarette butts by the loungers on the beach, and asking for a second drink at a bar one evening which didn’t then arrive, but when we went to pay they tried to charge us for it. Overall, we loved the location and facilities, so had the customer service been better it would have made the stay perfect.

The location, views, amenities are all great.

There were ants in the room upon arrival. The food at the free breakfast is average. Service is lacking

Nice location. Clean rooms. Nice and service minded personal.

The views from the Luxury suit was toward and parking and not according to expectations. We tried some restaurants at the resort. The food was ok but not worth the money. The atmosphere at the restaurants was quite boring.

Everything was clean tidy with pools and sea at your door step and the service excellent

I liked everything

Gorgeous hotel with easy beach access and amazing breakfast, facilities and hotel staff. About 15 Euro ride from old town. Very family friendly!

Loved everything.

This was an excellent property. I liked that it was connected to its sister properties. There were several restaurants and places to get drinks. The views from our balcony of the Adriatic were fantastic. The property itself was very very nice and so were the staff. We loved our room. It was spacious and well appointed. They also had an excellent breakfast.  We liked that it was far enough away from old town, but close enough to be within reach. We would definitely stay here again. 

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The room with a sea view was amazing. The pools, restaurants, beach, view.. everything was perfect.

The only thing I was missing in the room was Netflix, could be a nice bonus.