a superb complex of residences with outstanding hot spring facilities some 15 mins out of of La Fortuna. feeling exclusive with options to dine and all the facilities (gym, gift shop, yoga etc) one might expect from a stylish resort style setting. immaculate with excellent breakfast

there are some exceptionally situated residences and some that might feel a little less well positioned.

Breakfast was awesome!

Better prices

Loved the springs and l grounds.

a bit too far from town to walk anywhere

we loved everything about the property. I enjoyed the yoga on the deck and the thermal pools.

Amazing hot springs and the best, most friendly and helpfull staf we have ever met! Big respect to them.

This hotel is wonderful. The staff is so kind and service is top notch. The grounds are so beautiful and the springs are wonderful. We will be back!!

All facilities were excellent, the kindness of all staff and the service level

Nothing to mention

Loved the hot pools. Swim up bar for food and drinks was great. Bartenders were very nice and did a great job. Rooms were nice and comfortable. Property was pretty.

Nothing

Loved the location, had a brilliant view of Arenal from our stay. I have been to Arenal 4 times before and this is by far the best views I have seen. The staff was very courteous, and always ready to go beyond to help you. Very comfortable room, had 2 sound nights of sleep. Overall for just the stay, facilities, ambience I will rate it 10/10.

The only tiniest thing we did not enjoy was limited dinner options in the restaurant for someone that doesnt eat red meat (I went with my parents who do not eat beef or pork) and also that it was very pricey. That's the only reason I gave it a rating of 9, otherwise the stay was a total 10 on 10.

Awesome pool/thermal area. Rooms also nicely decorated. In October definitely very luxorious for a reasonable price

The views of the Arenal volcano from our room were amazing! The room was very comfortable with huge windows to soak in the views. Bathroom and shower were very fancy. Everything was very clean. Staff were all incredibly friendly and very attentive. Swim up bars, the food (especially the sushi) and the hot springs were all great! So cool that the pools were heated with the hot springs water. The free buffet breakfast was a bonus and very, very nice.

Very little to dislike, the place is amazing. The drinks and some of the food were a bit pricey, but not the end of the world.

comfortable condos and nice hot spring pools with cocktail bar great morning yoga session outdoors

yoga was almost fully booked when we arrived so not all family members could join.

The staff was extremely friendly and helpful

Friendly staff Hot springs and swimming pool

The barbed wire next to our room

The location is amazing with a gorgeous view of the Arenal volcano and just a 10 minute drive from La fortuna. The hot springs are lovely. The staff is very nice

There were lots of bugs in the room which is probably to be expected on a trip to costa rica during rainy season. They charged us $64 per night for my second child. They were the only hotel on our trip to do this. The room is for 4 people so I thought the charge was excessive since we were 2 adults and 2 kids.

location is lovely

staff.- We had emailed, and texted about booking the master suite (since we had previously stayed here) and reconfirmed day of arrival. Arrived and did not get the correct room. At check in because I was irritated about the mess up staff was rude and condescending. The difference between the junior and the master is like motel 6 vs Marriott so we were disappointed and they couldn’t remedy it claiming they were sold out. Master suite is lovely beds are great and room has plenty of space . The junior suite is cramped,beds hard as rocks, pillows hard also, no desk or even room for your belongings etc.

very little space to hang out if it rains unless you got to swim up bar in the pool. confined to bedroom when we just wanted to hang out away from rain and play cards as a family.

quiet, beautifully landscaped, friendly staff

small grounds.

Very nice place to stay, staff were helpful and attentive; breakfast was mostly good; we enjoyed the hot springs

Food in the two dining rooms was mediocre at best. In fact the bar restaurants are better than the Italian and the Costa Rican restaurants. Although it is a very nice resort the presence of children kind of lowers the quality especially when you see them in the pools with diapers on.