The location was great as you are not far from public transport and food places. The staff were very friendly and helpful

The parking area could have a space for paying guests as it was tricky for my driver to park up and yet I had luggage. The bar is Speke was not open it would be nice for there to have a pol table some sort of activity whilst staying at the hotel. I have been here a few times before and it was vibrant at the bar.

The room was comfortable and had some useful amenities, the restaurant was good, price reasonable, well-located.

A) Lack of gym B) The room was about 400-500 m from the reception C) Laundry expensive

Very Historical place Natural beauty of the restaurant was good. In Prime location, everyone know this place very well

The staff's attitude is not professional. The room was not clean at wall The restaurant was totally disappointed, I was seated for 30 min and no one came to even ask me, the indian food quality was really bad, Most importantly, they have an apartment which I booked, which is not in the same location as the hotel, u need to walk through the restaurant and then through the car parking, which is always dirty with mud and a bad smell. The Apartment was very old with dirty.

I liked the staff Were so good and respectful

None

room was a nice size, loved the hot water and shower pressure, and the location was great.

there is an Indian restaurant on site which caused some strong smells throughout the stay

Stay there lots. Love it for being in Kampala. Nice quiet room. Plenty of space. Good breakfast. Nice evening meal. Good car parking

Nothing really

the location is excellent!!

The Shower system, and the air conditioning

i have stayed at this hotel over many years the location is ideal good variety on offer for breakfast and have always found my room to be clean and met my expectations. the staff are friendly helpful and make you feel welcome

there is nothing that i did not like

Best place in Kampala. Full of history and legacy.

I hope that the Rock Garden bar will open again.

Staff were very helpful.. friendly.. hotel was very clean.. food was very good.. would recommend the speke hotel to anyone visiting Kampala..

No complaints.. everything was very good..I am very satisfied..

I love staying at the Speke. Good food well known there so easy place to stay and great location in the centre of Kampala

The room. We have stayed in nicer twin rooms. Odd shape and noisy as some machinery on and off during the night

Good

Excellent staff

Julian, the front desk receptionist who checked me in was superb. The shower head, and its pressure, was brilliant. The colonial-era beautiful wooden floors and doors are superb as I used to remember them decades ago. The bed was comfortable. Robert, the bellboy was kind and excellent with his service.

It is such a shame that this hotel is quite historic but it is easily discernible that it has completely lost its lustre and charm as soon as one walks in. I used it for nostalgic purposes. It wasn’t worth it. The hygiene is awful. My room was so dusty. I ended up sneezing so much. The white towels are so old and worn out that they are have a tinge of yellow. Talking of hygiene, before i slept, I asked for tea bags from a chap at the reception desk - I believe called Emma. He was doing something on a computer screen/key board and went out at the back. Without washing his hands and with an astonishing lack of self-awareness, I saw him come with two unpacked tea bags in his fingers and gave them to me. I was so shocked and disgusted but I accepted them and simply threw them in my room’s bin. The Aircon in my room (216) must have broken a couple of years ago that they haven’t bothered to fix it. What is such a shame is that most of what is wrong that with this hotel can easily be sorted if management put their minds to it. I wouldn’t pay £79 again for such a room given that there are better boutique hotels that have a far better service and have sadly outcompeted such a once- upon-a-time - respected hotel.

Location.

Staff is very Nice and Friendly

They should have more Umbrellas for Guest to go out in Rain

Good service / very clean / friendly staff / good food

Bed was very noisy needs to be updated / pillows are too hard

Atmosphere was nice and the staff very friendly. Good car park. Breakfast was also okay and the bed was comfortable.

The room was small, there was only one shower head from above and no hand shower with a hose.

beautiful and well set up. great lobby and breakfast.

beds are horribly hard. sleeping was difficult.