Great. Exceptional Service. The food was good and the staff were amazing.

Nothing comes to mind.

The staff were exceptionally welcoming. They are outstanding

The room was quite spacious

The ac kept doing stops and starts- which impacted on the quality of sleep We had booked for 2 adults 2 children. Provision was not readily made for the kids. An extra request had to be made for their bed. There was no sync between the request on booking.com and the hotel The bathroom, wash hand basin was not children-friendly From the lift, we had to walk through the dining area to access our room. Same happened on our way to check -out - not cool

Environment

My T-shirt was stolen by the cleaner that came to lay pillow case. No towel

My disappoint was simple things like towels, which were only given late in the evening like 8 pm.

Cleaning was late and towels were given late in the evening.

good food

no internet except at reception.

Room was big.

Booking.com said breakfast was included in the price but we were told at breakfast only one adult and our children could eat free. WiFi was essential for our stay but it was down for over 4 hours when we arrived this meant we couldn’t arrange to meet friends on time. We selected a family suite but had just one bed, one towel, one cup, etc. Wasn’t a good experience when I had brought my family to sightsee Lagos. Upon arrival kettle wasn’t working and had people in our room to fix it so we couldn’t settle in. Water stopped while I was showering. One disaster after another. Receptionist was rude and manager was very unhelpful. Booking.com said we would have sea views and a terrace yet our room had none of these things. Thumbs up to some staff who tried their very best but this is not a great hotel for families at all. Room was large enough to accommodate a sofa bed at least, but my daughter had to sleep on the chair, while we had to share our bed with our son. Very inconvenient. Ridiculous price paid for a very lousy stay, and they even overpriced us from the amount quoted on booking.com.

Nice and safe hotel. Good location.

Staff were friendly, location is good

Dingy, run down facility, bathroom was dirty, bed was damp with very old and worn out sheets. Generally poorly maintained.