Freundliche Begrüßung bei Einchecken, Frau Schmidt!

Beim Frühstück abgezockt! Wir haben abends nach dem Preis für das Frühstück gefragt und den Preis genannt bekommen, den uns das Hotel auch per Mail angeboten hatte (Frühstück ist nicht inkludiert), am nächsten Morgen gab es die unangenehme Überraschung: das Hotel hat deutlich mehr berechnet als angeboten. Auch auf die gezielte Ansprache wurde nicht regiert. Das Frühstück selbst war maximal ausreichend, der Fruchtsalat war durchweg geschmacklich nicht mehr akzeptabel, die Müslizutaten waren teils auch älter, der Cappuccino aus der einen von 2 Maschinen war schlecht. Von einer angenehmen wohnlichen Atmosphäre im Frühstücksbereich kann man nicht ausgehen, alles sehr nüchtern. Die Matratzen sind hart! Das Gastpublikum war eher im Bereich Handwerk / Monteure (Osteuropa) angesiedelt, die Ausstattung entspricht nicht meiner Vorstellung von einem 4-Sterne-Hotel! 109 EUR Übernachtungskosten ohne Frühstück sind zuviel, besser etwas mehr ausgeben und deutlich bessern Übernachten.

Location. Friendly staff in breakfast room.

International Travelers BEWARE! No AC in the room! Too hot! Pillow was lumpy and not supporting. Rooms are a tad on the smaller side. Filthy large stain under the sink (should've taken a pic). All the juices (and the water!) didn't taste good at all. On our way back we stayed in NH Viernheim/Mannheim (not too far off) which had AC in the (larger) rooms and a better location (next to shopping mall). At checkout when mentioning the non-existing AC to staff, I was rudely answered that is was stated on their website!? Very unprofessional.

Excellent disabled room! Best I’ve seen so far!

Breakfast is a bit expensive when one doesn’t eat much 😊

Everything was fine, stayed one night.

spacious room, clean, great staff, nice garden where you can have a meal, drink or smoke. water kettle in room for tea making! important for Australian travellers.

There are something about the stay over night can be share : 1. The price is very fare . 2. They will book in your credit extra 50 euro for security reasons although I am already there . 3. Wifi Internet is very weak , only when you pay , the signal can be better . 4. There are a lot of options you can find in the breakfast buffet , per person cost 18 euro. 5. Parking is 5 Euro everyday. 6. Inside the room you still can hear noise from street . 7. The price of Mini bar in the room is a overprice ( 4 times more than normal ). 8. The restaurant offer only 4 food on the menu, finally we go out for dinner.

The room was was nice, roomy and clean. Bathroom was a nice size and clean. The staff was very helpful and friendly. The breakfast was super, there was absolutely everything available. We enjoyed our stay.

I didn't really enjoy the surroundings as its rather far from old town and restaurants (although there is one at the hotel).

clean

sorroundings

Location, parking availability and price.

Nothing

The staff were very professional and friendly. Room was clean and well maintained.

The wifi never worked properly

NH Hotels always meet our expectations with their friendly staff, rooms are great and the breakfast offering is amazing!