Great fun for the children, peaceful fan very pretty

The Tree House was fab but it’s very hard to get hold of anyone at reception as they dont have a phone to ask any questions before you arrive. I tried to call the main hotel but they took me incorrect information and were not very helpful.

The lodge was quiet and had a hammock outside which was lovely to lie in and just relax. Inside the lodge there was a sweet little burner to cook / make coffee, a good amount of kitchen equipment and outside was a gas fridge. There was a wood stove and the bathroom was pretty well appointed. The hand wash was lovely. We did have a wood fired hot tub but we didn't use it. The walk to the druids temple was fun and the central facilities by the cafe were great. It had a swing, a cinema room, chickens, a play area and a lounge where you could charge your phone and get a drink. They had these great rechargeable light bulbs which lasted all night and could be swapped at the cafe for newly charged ones. This was a brilliant service.

The site didn't answer any questions in advance. I've never had a problem with a hotel / glamp site answering things asked via booking.com but in response to my question when booking I just got a long standard email about facilitates which didn't answer my question. I asked it again in response and received no response. There were bits of rubbish from previous occupants in our lodge which we found when pulling some blankets back on the bottom bed, the tea towel that was with the cleaning items was soaking wet when we got there, we didn't really want to use it as a result. The king bed on the top platform had a thick mattress topper on it that didn't cover the whole mattress so one person had half their side of the bed with a steep topper, and half without, not a great nights sleep. All the beds were uncomfy in all honesty. The hot tub is to the back and on the side of the property and not by the front by the door. I'm assuming this is done for some sense of privacy but really each hot tub has a window of another lodge looking right out onto it anyway. As parents of a small child we didn't feel like we could use the hot tub in the evening because we couldn't see the front door of the lodge from it which was a bit disappointing. I wished we'd known there was a lot of tree felling happening on site due to a fungal tree disease before we booked.

Location was perfect. Facilities were great.

Hot tub wasn't full the first night we arrived.

Fantastic place, the whole family enjoyed the stay. The walks, the hot tub and the Sauna! Just beautiful!

Brilliant place to stay with lots to do and lovely staff.

Lovely location, comfortable bed, lovely warm shower. Appreciated the welcome pack. Hot tub amazing. Staff friendly and helpful. Tea and coffee with wi fi connection in the reception area was great.

Check in very difficult. Arrived after dark and signs for directions very poor for the Bivouwac section. No answer on the telephone when I tried to ring for assistance locating the lodges. Cooking area rather small to accommodate 6 people and not a good selection of pans available.

Everyone connected to the Swinton Estate was helpful and friendly. The tree lodges at Swinton Bivouac were just magical. Candlelight, wood fires and hot tubs under the trees. Loved it!

The lack of light as the sun sets takes some getting used to and the lodges do not have a lot of storage space but this is not a complaint just an honest observation. This did not spoil our visit and I would recommend the lodges in a heartbeat. Loved every minute.

Location great in the yurt views and peaceful