Perfect location for what I wanted. Easy process to follow to obtain key with no staff contact. Good set up with microwave and fridge if needed.

Opposite a night club who leave their doors open all night. The noise makes it impossible to sleep, you can literally hear every word of the DJ. Whilst the pictures are accurate of what this property looked like once, it is now a little run down. Holes in the doors, dirty walls, extremely dirty intercom, dirty tiles, and broken ornaments.

The mattress was soft and we were surprised to have proper crockery/ glasses

The entrance is not easy to find, it is also on the 3rd floor above a 2 floor massage parlour which seems very questionable. The room was not very clean, there were what appeared to be blood marks on the intercom phone, the back of the bathroom door had a punch hole in it, the bathroom door wouldn’t close securely. there were two small towels provide and no bath mat. the shower easily floods so we had to shower bent back into the water so it didn’t spill out everywhere. There were questionable stains on the chair. When we got into bed, there were a number of long hairs which were very noticeable and in no way ours which made us question whether the room had been satisfactorily cleaned. We stayed on a Monday night (A regular Monday, not a bank holiday) there was a nightclub opposite which played out music unbearably loud until 5.30am!!! There were people shouting and screaming all night, neither my friend or I got any quality sleep until 6am! I’m glad for the 11am check out. You need that to get any rest between the club closing and checking out. As we left a couple next door to us also checked out and also commented on how loud the property was and how very little they too were able to stay. Absolutely diabolical

The place was fine but Booking.Com advertised it at £117 for two nights then charged me £145 without an explanation I tried to resolve it but they asked for proof with a screenshot which I did not have. Why would I take a screenshot Never book through Booking.com

The place was fine but Booking.Com advertised it at £117 for two nights then charged me £145 without an explanation I tried to resolve it but they asked for proof with a screenshot which I did not have. Why would I take a screenshot Never book through Booking.com

Good shower, kettle, fridge.

The apartment is directly opposite a nightclub that is open until 6am which we weren't aware of, the noise was awful all night meaning no sleep. The signage outside isn't great, we walked past it twice before we found it. Bed and pillows not that comfortable.

Location and proximity to New Street Station

Small and quite dingy room.

everything ok

everything

everytjing was ok

The building smelt of weed. The toilet was small and the sink was blocked. Bed was very uncomfortable Hair on the bed. Couldn't sleep at night due to noise environment

Nice decor

Absolutely no sound proofing, located across from a nightclub which runs till 4am - no sleep possible

The location is perfect and the staff always make me feel so welcome.

Location

Cleanliness - latex/rubber something on carpet. Marks(!) in the chair and bathroom could have been cleaner.

It's very central, the bed was very comfortable

All good

It was clean but the bathroom smells like cigarettes

It was advertised as a suite with a separate living room, bedroom and bathroom. Unless the living room was microscopic, it only contained a bedroom and en-suite. The property admitted that their listing was wrong but took no accountability that it was in fact false advertising, which is illegal.

All info was sent in advance to get into the property and all doors had keypads so it made it very easy. In a very busy area of Birmingham (pubs open very late and very noisy in the evenings). The outside and stairwell of the flats were less than attractive but the room itself was clean fairly clean and just big enough for 2 people. Very hot in the room as the top floor so had to open the windows and even on a Thursday night the nightlife noise was very loud.

Could have been cleaner and needs a much comfier bed

It is very close to the train station and the center. The staff are kind.

In the summer it gets very hot, there is no air circulation. Two fans are available, but there is no use as there is no air in the room and it becomes stuffy. I believe that if I could open the window completely it wouldn't be so hot inside.

Satisfactory Standard room with bathroom.

Misleading description of this property. This DOES NOT comprise of 1 living room and 1 separate bedroom.

Very comfortable and homely

The noise outside

Communication was fantastic easy and stress free checkin. I can not wait to stay again.

The rooms are very warm but two fans were provided just wish the windows opened wider.

Excellent host with great communication

I liked the staff, the room and location

I liked everything but what let's the place down is the look of it from outside and the stairways. Just needs modernised

Nice apartment

Stairs up to location very dirty, strong smell of canabis. Above a busy street so very loud until the early hours.

It was a very central location.

Floor not hoovered. Bin not emptied. Shower & Sink not fully cleaned. Bed too low & uncomfortable. Noisy outside after midnight & security light above door bright enough to keep me awake.