Staff were lovely, room clean, great location, so was really hard to give this score. Without changes to the above I'd not return, which is a shame given the good things there.

Rooms weren't soundproof so you could either hear people walking/talking/doors slamming (they weren't soft close and the floors were hard resin based) at all hours of the night/morning; struggled to sleep on all nights because of this. The ground floor rooms have the main entry hallway above them, above the bed in room 3 particularly, so that doubled the noise. Emergency exit light in room was so bright the room actually wasn't blacked out, could walk around without switching a light on at night - also made it hard to sleep. No kettle in the room.

Walking distance to everything!

This hotel is truly central in Fira, Santorini. It's just on a side street leading to the main town square/street, which has all the main shops. Especially if you are traveling off-season/in the winter, this is an excellent place, as you are a few steps away from the shops and restaurants that are still open. Communication with the team is easy and direct. The room was especially spacious and clean, and the bed and couch were so comfy. Great value for budget and good space, especially for Greece/Europe. It is also just a 5min walk away from the central bus stop, where one can take buses to all major points of interest on the island. As such, this place is especially suited for those who don't plan on driving around the island in their own car. There is also a breakfast option which is cheap and can be modified as you wish.

Nothing

The location was superb. Close location to the bus station and it was very convenient for people who don't plan to rent a car and take the public bus around Santorini. The cleaner cleaned the room everyday.

No kettle for one to prepare their own hot drinks.

Very spacious room. Big and comfortable beds. Perfect location right in the city center. Easy late check in.

Location was very good. Breakfast was good, coffee could have been better. But overall it was good value for the money.

Steps going up and down. But the room was nice, so it made up for it.

Breakfast & location is very good. Staff is very nice. They are all very helpful.

The shower does not drain properly. The floor is slanted away from the drain. There is also a smell from the bathroom floor drain. Other than those two problems that should be addressed.

Place is exceptionally

The staff are friendly and accommodating. The room was clean and spacious. The shower is the best!

The toilet upstairs wasn’t clean…

The breakfast was good.

If he room key can be keyless, it will be better

Great location

Restaurants across the way from entrance were annoying while entering and leaving the accommodation

The staff were so friendly and welcoming. They were ready to help me with any questions I had.

Everything was perfect. I highly recommend the hotel.

convenient location

nada