Accommodating and professional staff very helpful

Elevators need to be bigger in capacity!! As I notice a flow of guests in and out and when they are checkin and checkout struggle with their luggage bringing them in and out. Elevator need servicing as well.

The staff was overwhelmingly helpful. The food service was very good and the bd was very comfortable

There is a ton of construction. Happening in the city which has closed many of the roads. Consequently, it took longer than expected to get to the hotel. Obviously, this is no fault of the hotel but the traveler will need to allow a bit more time to navigate the streets.

Was a good sized room for 2, had a lovely bath and was providing with some nice products.

Was very noisy and a loud strange noise kept coming from the air vent waking us up throughout the night.

La habitación es muy comoda y espaciosa

El desayuno muy escaso, muy poca variedad

Staff are friendly, always a great experience

Nothing

Breakfast evening food drinks rooms spacious comfy bed

Room a little on the cold side

No me gustó nada, pero estando ahí y habiendo ya pagado, tratas de ver el lado amable de las cosas. Está a 10' del centro en bus y la parada de transporte publico está justo al frente de la gasolinera. La gasolinera está justo debajo del hotel (con un pequeño mini market y atención nocturna). Zona tranquila. A dos calles, se encuentra un centro comercial y un poco más allá, una pequeña zona con algún que otro restaurante.

DETESTÉ EL DESAYUNO. Horrible es quedarse corto. Seco, acartonado, mal hecho, al paso. Lo peor es que la tarifa te incluye el desayuno y realmente, debería haber una opción de alojamiento con o sin desayuno, porque no merece la pena el desayuno como servicio, ni hacer perder el tiempo a los clientes como imagen del hotel, haciéndoles hacer colas porque no hay mesas, para luego encontrar la misma calidad en el servicio día tras día. ¡Peor que la comida de un hospital! DETESTÉ EL BAÑO. Realmente asqueroso. Las cortinas de plástico, llenas de hongos, humedades y manchurrones amarillos, que bien daban cuenta del paso del tiempo y del desinterés por renovar el mobiliario. No hubo gel de ducha en toda mi estancia, aunque si unos botes grandes vacíos donde se supone hubo en algún momento producto. La bañera, con juntas oxidadas. Un baño que parecía más sacado de una película de terror que de un hotel capitalino. NO ME GUSTÓ LA HABITACIÓN. Cuando llegamos, la habitación estaba helada. La calefacción, eso sí, funcionó muy bien. La graduamos nosotros mismos y calentó la habitación rápidamente. Colchones durísimos e incómodos. Habitación pequeña, pero aceptable, si vas a estar todo el día fuera. No es acogedora. El punto positivo es que tienen enchufes tipo USB, para conectar directamente sin necesidad de usar un cargador triple específico. NO ME GUSTÓ EL PARKING. Al aire libre, justo al lado del hotel y de un contendedor de basura. Se paga por día y directamente en el hotel, en una máquina colocada en la entrada, sin relacionarse directamente en su gestión con Holiday Inn (PEDID QUE OS ENVÍEN LA FACTURA AL CORREO ELECTRÓNICO), 12 libras x 24 hrs. Se paga inmediatamente nada más llegar pero no te dan ni recibo ni ticket que colocar en el coche. NO ME GUSTÓ LA UBICACIÓN. Aunque confirmo su cercanía con el centro en bus, el hecho de tener una gasolinera justo debajo de tu habitación, puede verse como una ventaja para algunos y una inseguridad para otros.

Nice and up to date, very clean, great staff car park a bonus

All good

The location was perfect. The staff were very helpful in guiding us to the bus and which one to take. The view of Edinburgh was lovely.

The sofa bed was very uncomfortable. Very poor night sleep, which resulted in us leaving a day early. (Having young children and no sleep turns into a disaster fast.) When we let the staff know we were leaving early, they didn't ask why and seemed very relaxed about it like it was common.

Mobiliario moderno, confortable, camas amplias, buen desayuno, buena relación calidad/precio. cercano al aeropuerto si llevas vehículo.

Está lejano al centro histórico si vas andando

Praktisches Stadthotel, wenn man mit Auto unterwegs ist. Gute Frühstücksauswahl

The room was as expected and the area for meeting people was excellent. Breakfast was good with food replenished frequently.

The Exit sign for people was not very clear

Nice room. Very clean. Well located on bus route into city centre

Breakfast was chaotic. A lot of litter in car park and surrounding grounds.

Breakfast spread should be better

It was dated and shabby and the room had a stale smoke smell. For the price, it was not good value.

The bathroom smelt. Staff did a deep clean but still had a smell that was not good.

Friendly staff, clean and comfortable within easy reach of the city

The high room rate also includes breakfast. Atleast that helped alot

The room was clean with a wonderful view. The beds and bedding were very comfortable. All of the staff were helpful and friendly.

Nothing.

Friendly staff. Very clean room.

convenient and very clean and a good breakfast.

can’t adjust air conditioner as it’s locked down. there was also either another room fan vibration or something from the power room next door making a faint annoying noise all night. it’s one of those noises when it’s all quite that’s really annoying

Great view from our room on the top floor! There was plenty of space for 4 of us and the beds were really comfortable. We thought the location was great, easy to head into the heart of Edinburgh and there was plenty to do around us too. We would stay here again, it was spotlessly clean, staff were great.

When it came to breakfast time it was a little chaotic. Items running out, crockery running out, they seemed understaffed for the amount of people, we thought the space allocated for everyone to eat in wasn't very big, quite cramped.

Comfortable bed.

Room was noisy. Every time a toilet was flushed in any room above, noise of rushing water in the pipes could be heard in the room.

Room was decent size and bed comfortable. Breakfast was good and open early which I needed. Location was outside of city but the Bus stop outside helped. Enjoyable stay all round.

Breakfast could have had more selection of cooked food and a better toaster which was inconsistent. But opened early which was I needed and everything else was fine.