The location is good

Facilities is a bit old and my room that i live has abit of smell.

Location is good

This property is not honest. According to booking.com's policy, this property is supposed to collect our payment in the local currency (CNY) when we checked out. But they didn't. They charged our credit card in US dollars directly with a 5.5% mark up of the currency exchange rate. I asked them to change it to the local currency (CNY), but they kept saying they collected in CNY. After we showed them the screenshot of the credit card charge in US dollar, they just ignored our messages. We booked many hotels through booking.com and this is the only one we had the problem with. Hard to believe booking.com will allow this kind of hotels to stay at its website

The hotel is located in a quiet street near a major commercial hub. The popular tourist zone is within a walking distance. I also got an upgraded room with Lake view. Unfortunately, the weather was not cooperating, which is very typical in the winter months in Hangzhou. I also like the book about the history and culture information about the neighborhood. I grew up in Hangzhou and some buildings are familiar to me as a child, but I never knew the history behind these buildings. I found it is very entertaining to learn the historical development on one of the most famous neighborhood in the city.

Can hear the shower sound on the next room.

Location and the fact it was duplex. Price.

Smelled a bit like tobacco in communal areas. Looking a bit warn... In need of an update.

Everything good

It’s little old and there are no soundproof

Near subway station

Personnal english language skills were not very good