Room was perfect.Location excellent for motorways.Very secure parking.Very helpful staff

Last year not then under Ibis,they had tea and coffee facilities in the room. I know it’s only a small difference. But after a long drive from uk.It makes a big difference. It’s a shame this has been taken away.Especially that most people use the hotel,as it’s a great location for the motorways.

The room was comfortable and nice, the location is a bit off the city but we wanted a parking so that was the compromise. Friendly staff, all in all good experience.

The property did not look as advertised it also did not have working AC in the summer! we were soooooo terribly hot in 35 degree heat with a puppy dog and let down massively we also did not have towels , shower gel or toilet paper in our room

it was very comfortable and clean. We had a problem with our reservation and the receptionist went out of her way to sort it out for us, nothing seemed too much trouble for her.

The hotel will be very nice when it’s finished had we known it was still under renovation obviously we would not have booked - however Lorraine was very nice & helpful.

It is still incomplete & difficult to find thanks to the local post lady who helped us find the hotel.

clean, modern and accessible

noisy, parking was confusing

Clean and comfortable. Parking was secure but cost €7 per night. Evening meal was just okay!!

This is not a central location. Difficult to access due to one way system and roadworks in Rouen. Half an hours walk from riverside restaurants, many of which are not open on a Monday. The hotel is not in a particularly nice area.

large comfortable room

helpful, friendly staff

Good location and easy to find

The room was quiet & comfortable.

We arrived early evening. There were no snacks or hot drinks available. There were no bottles of water in the bedroom & no tea bags. Restaurants were quite a drive from the hotel . Staff didn't have local knowledge of takeaways

Helpful staff. Convenient location and parking

No restaurant as revamping...not their fault but missed restaurant

Room was good and quiet. Our first had a bad smell but it was changed immediately without question. Food was good

Area was not attractive but it was ideal for transport links by road and a quick get away in the morning

it’s accessible safe parking, it’s accessible access from the road without having to go through Rouen. the staff kindness and ease about bringing my cat

nothing!!

We had a late check-in but everything was great. Reception staff did not charge the parking for one night which was a nice gesture. Room was big and comfy and had everything we needed!

Everything was very good, location is a bit outside the city centre but still reachable as Rouen is not a huge city.

Location is ok, room is ok, people on reception are very nice. Everything was clean.

Breakfast is bad. Manager of hotel is not friendly at all and very arrogant. They take deposit 150 euro, but it is not written in conditions about the hotel. And it was not nice surprise!

Breakfast was fine.

Location just a little too far from the town centre.