We were stuck in the annxe, old scruffy & dated

Everything

Was near to where we needed to be, the room was average, bed comfy, bathroom nice, nice carpeting and clean

The price, the breakfast was not as expected, the pot of tea was.luke warm, couldn't get colour to it, disappointed with scrambled egg on toast was cold, egg looked like it had been stood, such a shame, my husbands full English was ok was warm, toast if you wanted it set the smoke off in the toaster, was a long walk into the room from entering the building, shame it was so expensive

Food lovely ,tartlet and broccoli bake beautiful 😉 Big spacious hotel room Band was fab

Very low lighting in rooms Young bar staff need adequate training to work behind a bar I shouldn’t have to tell them how to do drinks 🙈. Different prices for same drinks at different bars ?

Free parking close by

I booked superior double room and got put into a standard room. Linen not clean. Wall paper thin and could hear all in the next room. Definitely not worth the money I pad

Need to be clearer that the Gym was extra on the booking £20 for one day is not communicated on the website.

I loved the manicured gardens and the room quality.

Booking. Com charged us £133 for room only. If we had booked direct with the hotel, it would have been £133 including breakfast. Booking. Com robbed us of our breakfast.

Was quiet

Facilities were outdated. Nothing modern. I was in the annexe. No offer to update to breakfast. No support from staff.

Very clean and in a good location for our needs

We had a meal in the bar which we had previously booked as there were 18 of us. However, no one mentioned that you had to order your food at the bar so we sat waiting for 30/40 mins for someone to serve us. Then when we did order all the meals did not come at the same time so some guests had finished their meal before other meals arrived. Each person was ordering and paying for themselves so maybe this had an impact, but we were all on the same table so common sense would have been to bring them altogether 🥴. My sister and I we’re staying at the hotel and paid for breakfast. We had the full English, which was nice but weren’t given or offered any toast which was included. Grapefruit segments were on the menu but not available and when I asked I was told if they weren’t on the buffet there wasn’t any. We we’re at breakfast by 8am and it was quiet, so it wasn’t that the grapefruit had been eaten, there just wasn’t any 😳. Staff wise all were pleasant except for one male staff member, who seemed like he was in charge. He was a bit curt and off hand, he didn’t make us feel like welcome guests, more like an annoyance. Finally we had a bottle of Sauvignon Blanc wine with dinner - there was only a choice of 3 white wines, but I thought it was overpriced at £30 a bottle. Overall I think the venue is a bit over-priced and would be reluctant to stay there again.