Renaissance by Sulo
Hotel in Kazakhstan
Hotel a 5 stelle
Motivi per prenotare
Include gli elementi essenzialiPiscina, Cucina o angolo cottura, Aria condizionata e altro ancora
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
A proposito di questo hotel
Renaissance by Sulo
Just 150 metres from the Caspian Sea, this large, modern hotel in Aktau features an indoor and outdoor pool, fine international cuisine and excellent spa facilities. Wi-Fi is free in the lobby.
Servizi
Piscina
Aria condizionata
Cucina o angolo cottura
Internet/Wi-Fi
È consentito fumare
Parcheggio
Lavanderia
Balcone o patio
Idromassaggio o spa
TV
Accessibile per sedie a rotelle
Fronte spiaggia o lungomare
Palestra o centro fitness
Adatto alle famiglie
Mappa di Kazakhstan
Camere disponibili
Deluxe Double Room
1 Letto king size • 27 m²
Può ospitare 3
Verrai reindirizzato a Booking.com per disponibilità e prezzi
Deluxe Twin Room
2 Matrimoniale • 30 m²
Può ospitare 3
Verrai reindirizzato a Booking.com per disponibilità e prezzi
Executive Suite
1 Letto queen size • 42 m²
Può ospitare 3
Verrai reindirizzato a Booking.com per disponibilità e prezzi
Superior Suite
1 Letto king size • 73 m²
Può ospitare 3
Verrai reindirizzato a Booking.com per disponibilità e prezzi
Presidential Suite
1 Letto king size • 108 m²
Può ospitare 3
Verrai reindirizzato a Booking.com per disponibilità e prezzi
€€€€
Recensioni
100% di recensioni verificate
5.0
Разнообразие завтрака, вежливый персонал.
Грязные панорамные окна в ресторане и на террасу. Портит весь вид на море.
3.5
The guest relations manager at the front desk was particularly kind and professional. This hotel truelly shows it once was the modern "pearl" of the city center.
The cleaning service was not always on point forgetting to replannish essentials such as toilet paper. At times the rooms felt a bid outdated, as if not a lot has changed since starting operations besides the bar and the TV and other quick turnover items. Modernising further could really level this hotel up!
3.5
The young staff is pleasant, but should be supported and supervised by adults. In all areas of the hotel there are minors working, who obviously do not have the necessary experience.
3.5
- Location
- Friendly staff
- I ordered a taxi from them to pick me up from the airport and i didn’t get one
- i couldn’t tell whether the towels were clean or not, sometimes you could tell by smell other times no. Some of the towels look worn out and perhaps should be retired.
5.0
Super
Nothing
5.0
Wonderful hotel. Very large room and super comfy. Nice bar inside the hotel with good selection of beers. Very close to the shore of the Caspian Sea (5 min. walk).
Nothing
4.5
Good quality hotel with very good breakfast and nice location with sea view.
Hotel gym quality is pretty low.
4.5
the location, good breakfast
prefer shower than tub, no hair cover for shower, not enough space for clothes
0.5
nothing
really don’t recommend
4.5
Comfortable, excellent breakfast, good facilities, very helpful staff, currency exchange facilities.
Restaurant closes too early.
5.0
one of the best hotel in my life! reception restoran , everethyng in high level
4.5
Location and pool
Some of the staff in the resturant lacked a bit of training
4.0
nice location
I was given a smoking room and I am a non smoker!
3.0
The room was spacious and had views from two sides because it was a corner room. The pool was lovely and I enjoyed the one day we had a cabana. The food was excellent.
The main thing that really pulled down my rating and the experience was the service. I've traveled to 50 different countries and have lived in central asia for several months. So I know the problems and am aware of the country's Soviet legacy. That said, when I stay in a Marriott anywhere in the world, I expect exceptional service. Not only was the service not good, it was poor. We stayed in this hotel for four nights and ate several meals in the hotel. The wait staff would hear me speak Russian with an American accent and insist on trying out their English but it was worse than my Russian and then they would just give up and go try to find some one to take our order. The fact is I know how to order in Russian, how to read a Russian menu. Unfortunately, often we were just left. Once we were the only ones in the restaurant. We had to beg one of the waiters to take our order —they were preparing for a large group. He handed us off to another waiter who handed us off to a kitchen manager. It took 45 minutes to get food and no one checked on us. When our food arrived we had nothing to drink. And then a large group arrived. All attention was on them and when I asked one of the women waiting on the group if she could help us, she literally flipped her hand at me dismissively. It's probably the worst attitude I've ever seen in a hotel service. And this woman was a manager. I complained to the food and beverage manager who said he was trying to make improvements. He kept asking me what I wanted. I didn't want anything other than better service. But he sent up a bottle of wine to my room. It wasn't necessary. I just wish he had really listened to me instead of wanting to pacify me. Later when we ordered room service. We ordered two entrees. The waiter bringing the food brought one set of silverware and one napkin. And no salt and pepper.
4.0
Friendly staff, good breakfast, excellent location
Air-conditioner was working not well in my room - even at hi-speed with 10 degrees the air was just slightly cool. Yet, my colleague in another room said that his A/C was chilling
2.5
spacy room, free upgrade, clean and comfy bathroom, nice breakfast, friendly stuff in the entire hotel and facilities,
outside pool very nice and the sauna
old Interieur, furniture/sofa broken/ripped off
we had a smoker room although we booked a non smoking room- that was the worst
3.0
excellent staff
the engineering service is poorly qualified and does not control the technical condition of the bathrooms in the hotel rooms. good breakfast, but the chef needs to be changed - we ordered lunch and dinner at the hotel restaurant a couple of times - the quality did not correspond to the status of the hotel at all
do not order dinner - you will not have a choice of dishes and the quality will be low the hot water tap is connected arbitrarily - it can be on the left or right in the washstand, the water outlet is very poor quality - in hotels two stars are better
3.0
Got smoker room without options to change. Enjoined stench all night.
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Kazakhstan?
Il prezzo medio per un affitto a Kazakhstan è 38 € per notte. Questo affitto è 19 € meno caro rispetto alla media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Renaissance by Sulo. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Renaissance by Sulo è disponibile una piscina. Buona nuotata!
Renaissance by Sulo accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Renaissance by Sulo?
Abbiamo trovato 14 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, cucina o angolo cottura, internet/wi-fi e è consentito fumare.