Hannah was great at checking us in, giving us everything we needed: including places to eat, distance to the centre.

The shower room needed attention: shower cubicle needed renovating, the door under the sink needed replacing.

it was the building which was really nice and attracted me to stay as well as the price. The receptionist was lovely she recommended places for me to go try and was very welcoming told me all the information I needed to know during my stay she needs a pay rise for her effective communication and providing accurate information to hotel customers.

I didn’t realise it wasn’t in city centre but it wasn’t too far and was just 15 mins walk straight down the road. My room was a bit smaller than expected and the bathroom was a bit of a tight squeeze and the photos made the room look nicer so was kind of disappointing. I didn’t like my room being on ground floor either.

the room was very clean, bed was comfortable it was very clean and the staff were really nice and respectful.

Very friendly and welcoming. Room clean and comfortable. Would recommend

Excellent helpful staff, especially the lady on reception late at night. Good central location. Everything you need in the room.

View from hotel room

Hit or miss on whether you need to pay a deposit stayed there a few times and only seem to be asked for a deposit when wearing scruffs for comfort

The room didn’t have any window and ventilation was poor.

very clean, welcoming, facilities in room were good

no bar

Excellent staff and value for money - some other local hotels could learn from this place.

Maybe get some parking in the car park just behind the hotel - but having said that I have always been able to park on the side road near the B&Q (if sometimes needing to wait a few mins for a space) :-).

The room appeared to be clean.

Struggled to breathe because of poor ventilation. No windows. The only foot ventilation was situated on the shin level The only other alternative was to open the door all night.

The staff at the reception was nice and helpful.

The hot water in the shower isn't working, so I didn't enjoy that.

room are good but hotel looks very old

En-suite

Rooms too small