The hotel is conveniently located to explore Miyajima. The staff is very kind and they arranged a private visit at the spa, that was very nice. The breakfast and dinner are very traditional, so we are happy we got to experience that too.

Lovely hotel. Great location. Staff were unbelievable!!

Nothing. All great.

Spacious ryokan, friendly and helpful hotel staff, a shop at the lobby for last minute shopping, near shops and sightseeing places. They provided yukatas, water bottles, coffee, tea bags and delicious biscuits. They also setup your futon beds while we were out during dinner time.

1. The powder room was outdated. 2. Had to request for a microwave although they were happy to setup in the lobby for you to heat up the food. 3. Should offer automatically if we require free pick up/send service from/to ferry area. It was quite a slope to walk up to the hotel. 4. Should provide information on how to book the private bath upon checking in. Only found out when i walked around the hotel but fully booked. Pls note there is no convenience store on the island and shops/restaurants close earlier. This has nothing to do with the hotel.

Spacious Japanese style room with ensuite facilities.

Be prepared, sleeping on the mats is very uncomfortable. We raided the cupboard for extra mattresses, still not great, wouldn't recommend, prefer western style room but know for next time!

great experience staying in a Ryokan. staff was very helpful on informing about shops and restaurants

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bad

bad