The hospitality and how friendly and helpful the stuff is from the bar man till the reception, the concierge, room service, housekeeping everything.. the location is superb , too

Almost nothing :) maybe the furniture in the bar area need to be renewed but was ok

Location and staff

The renovation time should be before the summer its season time !!

The staff were very helpful and the location was excellent

Nothing

Excellent with beautiful lake view

Nothing

Superb location.

Rooms are too small. Breakfast was not included despite the high price. Breakfast itself was sub-standard.

Location is right at the fountain and middle of activity. shopping and dinning. I got a newly renovated room as some rooms are not renovated yet.

As my room is just below the roof top bar. loud music can be heard in the room and even after the music stops. some banging and dropping of things are still on going. And renovations is on going at the hotel so knocking sounds can be heard as early as 8:00am. There is no parking at the hotel. But the car jockey is very efficient to get our car ready at the time we wanted.

the location, staff, view were fantastic. the property was also very clean

the breakfast options that are included in the price you pay with the room are minimal, you’ll have to pay for eggs and other items. the bathroom in the room was glass, which was a bit uncomfortable to use. No bidet in the bathroom. the sound proofing is not great either our neighbor could hear our TV playing on low volume and went psycho knocking the doors between the rooms.

parking was a problem