Beautiful old grand home converted to a hotel with two floors of rooms above the public area including bar, spacious but cozy sitting room and restaurant. Nice breakfast, (didn’t try dinner) friendly staff. Not in the town of Fort Augustus proper, but we walked to a restaurant by the locks, about a mile away. They accommodated our request for some rooms to have 2 separate single beds.

Bathroom was quite small. We were hoping to see Highland cows , as shown on website photos, but they are no longer in the pasture there (July 2024)

The hotel from the outside was absolutely stunning. Old fashioned decor and I liked how the room names were called after different lochs in Scotland. It was a 20 minute walk to Fort Augutus so location was handy and it had nice views. They were able to keep my bike in a locked shed. The breakfast was included, I think they were stingy with the portions.

The shower. There was very poor water pressure and any adjustments to the temperature it would end up either scalding or freezing. The prices, the bar for a can of Irn Bru they were asking £3 and a pint was £6.50 I swiftly told them to keep the glass clean as that was too expensive for me.

Great location across from Loch Ness right outside Fort Augustus. I was disappointed with the service at the hotel, with the exception of Saskia, who did her best to make sure we had what we needed even when the housekeeping staff didn’t provide enough towels/tooletries. In the new room the bed was ok.

Overall I was disappointed with the service at the hotel, with the exception of Saskia, who did her best to make sure we had what we needed even when the housekeeping staff didn’t provide enough towels/tooletries. We booked a superior room and the first room we were given was up two flights of stairs at the far end of the hall and was clearly run down. In fact, a lot of the common areas could stand to be updated as well. When I complained we were moved to another room on a lower floor which was much nicer…but why was the first room offered to begin with? In the new room the bed was ok, but the toiletries were half empty and there was no soap at the sink. The tub shower had a plastic guard that only came 1/2 way across the tub, so when the shower was run it soaked the floor. There were no surfaces on which to put toiletries or personal items and nowhere to put luggage. Poorly designed room, but still better than the first one we were offered. Poor value for money.

Super location overlooking Loch Ness. Manager, Surajit Dasqupta was especially friendly and helpful.Lovely food. Well recommended.

Nothing

great view. calm hotel. nice staff.

a bit tired.

from the moment we got there the staff couldn’t do enough. we really didn’t fancy a full meal so asked if they would do sandwiches and some chips and they did it absolutely no problem. The lady on reception was lovely and helpful and Saskia was lovely and helpful when we got stuck with our game of scrabble😂😂😂😂

location, bed, dinner, breakfast, staff and interior

nothing

excellent location, staff lovely ,particular young lady Saskia who could not do enough for you. Very friendly and knowledgeable about the area.

food was nice but very overpriced and limited menu which was same every night. Cooked breakfast not enough and didn’t get extra of items wanted if not wanting certain other items. large plates with not much on them.