convenient to where I wanted to be.

plugs a bit difficult for electronics charging

Flora, the owner, is amazing.

Amazing room with frescos on the ceiling.

There was a kettle and teapot but no sadly no teabags.

Nicest and warmest welcome of any stay in my life. The staff made me feel at home every day. Rooms are clean, the BnB also has a popular restaurant. The breakfast is personnalized. They offer ingredients from their own garden in the breakfast and dinner formulas. The business is family owned and run. Transport (Ticino ticket) is included with the stay, so no need to bother bringing a car.

There was nothing i didn't like. Everything was perfect for a 4 days solo hiking trip. In terms of transport only: to arrive to the BnB with no car meant using the postal bus, which stops running at midnight. The Grotto Flora BnB is 15 min uphill from Lugano so late nights in town without a car is challenging (taxis are expensive in Switzerland).

dinner was very good, room and bed comfortable and cool despite the heat outside. Quirky decor in places and the most wonderful selection of glasses all of which seem to be in use.

breakfast was disappointing both in service and quality compared to the evening meal experience. Despite there being boiled eggs and yogurt available to order the overwhelming impression we were left with was one of skimpiness as the table was given only one small and very thin piece of dried meat per person and one small cube of cheese. It's a shame to do this as the breakfast is the final impression of a hotel. This could be fixed very easily.

Very nice welcome. It is nice to feel that this B&B has been run by the same family for many years. The rroms were very spacious, one of them was very nicely decorated with a strong Italian feel. Breakfast was great, very homely.

Very welcoming, kind hostess and delicious food

I am convinced I could not find a better place to stay in Lugano with my budget. I enjoyed being there with Flora and Ziella's hospitality; they were nice to me like a family. The location was distant(25 min by bus) from the city, but it was worth it.

The room was small, and access to the city wasn't easy as it should be done via the 436-line bus passing the station every hour.

Nicely decorated room. Comfortable bed & pillows. Very clean! In an older building which had a lot of charm. The owner was friendly. Breakfast was not a lot, but was good. Dinner was amazing!

My room was right outside the courtyard where you eat breakfast. I had the window open, so I was woken up a little earlier than I would have liked...

A little quaint bed and breakfast place with interesting details around . I especially love the food here . It was a very nice experience for me , happy to have found this place in Lugano , Grazie Mille Mr & Mrs Flora :)

Amazing hotel aside from tourist crowds, near the viewpoint. Clean, a lot of nice designed details in the 300 y.o renovated villa. Owner Flora is extremely kind and welcoming!!

nice & cozy. bed was very comfortable. better than many hotels

nothing. but quite hidden if you don’t know the way

all

Great! Amazing place! Amazing staff!