amazing staff. Food is above and beyond just buffet style. The falvours of all dishes are amazing

Bed was very comfortable

great location. great price

tea coffee and milk not topped up daily

good location, staff were nice. bed rooms were a bit dated but okay and good for price.

when we first arrived we were unable to get into our room as they had a fault in their keycard system. near the end of the stay the lift had a sign saying out of use and not working. we were on the second from top floor and had to struggle and take 2 trips with all our luggage down to the reception area to check out and as we got down to the bottom floor the second time, a couple said thes lifts were working the staff just hadn’t taken the sign off!!

Tv didn't work, bedside lamp didn't work.

Great rooms. Bathrooms have bath tubs.

One of the lifts was broken

bar was good

someone stole from my room

Good stuff

All good

The receptionist lied to me and said the only outside rooms available were on the 6th floor, the old smoking floor where the worst condition rooms are. She said all the others were full as they had four coaches staying. I checked these facts with management and cleaning ladies in the morning, they were infact very quiet with plenty of rooms available. Not happy at all my tv didn’t even work properly and the bathroom not up to standard. I usually stay on one of the lower floors and find those rooms to be of a good standard. Very unimpressed to be lied to as a long standing patron of the hotel . 15 yrs and an average of at least 70 nights each year.