When we arrived, the first thing I did was inspect everything in the house The stove glass was broken and I sent a picture to let them know it was broken and they never replied me back, same night we tried to plug the coffe maker and the plugs in the kitchen doesn't work, I sent you guys an email to let you know and you don't care, you never resolved the issues I take off all the bed sheets as you asked me to do and the pillows and mattress are so dirty, least put them pillow and mattresses covers.

property was very clean and close to the falls. House was close enough to enjoy a walk

the neighborhood was a little run down with houses boarded up BUT you can tell that people are trying to fix houses up and make it a nice area. we never felt threatened

Cleanliness, homie, comfortable

Needs a Kureg

The surrounding houses were mostly boarded up...NOT a safe neighborhood at all!!!! The instructions were rude telling us even though we don't like following the rules, we really needed to follow the rules!

The pictures online were ALL staged and photo shopped. Nothing in reality matched what we saw. The neighborhood was scary.The house was basically bare...no closet rods in any room, no hooks or towel rods, no place to hang wet towels. But maybe that was because it was nearly impossible to even get wet in the upstairs shower. It was a gentle MIST! The king beds had no frame, just set up on the floor. One sheer panel curtain on each window. No blinds to block light. No mattress pads or pillow protectors. Blood stains on several mattresses. Kitchen table would seat 4 and there were 6 of us. The stove top was cracked and broken. Only 1 outlet in the kitchen worked. NO hairdryers and we asked for at least one...never came. TV went out several times and we had to factory reset with help from the office. My 88-yr old mom was concerned for her safety as there were NO grab bars in the shower or bathroom. The front porch sloped badly to the street and Mom was concerned about falling. No lamps in any room of the house. Just ceiling lights. The thermostat was behind the fridge so the house was hard to keep warm until we pulled the fridge out from the wall.

Couldn't find the hair dryer.

truly close to the Niagara Falls, it has a lot of rooms and was clean and comfortable

Good to fit in a large family,of 14 people.With seven bedrooms . Though we were only 6

Only two washrooms.No Irons,Cupboard or hangers.Dos and donts at property only disclosed after booking confirmation. The guests need to do many things by themselves before leaving property.

Clean , comfortable rooms

Upstairs - air conditioning & bath room shower water pressure