staff are excellent!

N/A

location fine

Cleaning ,they need to look up the dust on light cover in shower awful and the window ledges all had dust on them. Shower had long black hair we are aged 81,78 grey as!!! accommodation not ready when we arrived at 2.15 checkin 2pm eventually took up accommodation 3.45 Staff forgot to give us keys cleaners let us in and had to walk to office to collect key. Cleaners gave us service

Clean & comfortable.

It was pretty tight. Not enough space in room.

Facilities were small in scale, but kids were very happy.

Very happy with all

Mostly all of it

I found there too be not enough seating and shade around the pool & water world areas.

Fantastic location very close to beach, very friendly staff. Great air-conditioning.

The bed was two singles pushed together.

It was clean, cooking and facilities were exceptional. communication was great and activities seemed great.

The bed was very hard and uncomfortable

Park was beautiful. Great location. Right on the waterfront which you could easily walk to. Easy walk into town. We stayed in one of the studios which was a lovely little cabin and had everything we needed. Great amenities and activities for the family.

Dishes were still slightly dirty, I had to rewash these myself. Bathroom had something gross looking on the door that hadn't been cleaned. Shower pressure wasn't great. Didn't get great phone reception. There were a lot of kids and families at the park which was expected for the time of year however the kids were riding bikes and scooters all over the roads and had very little road sense it was quite dangerous. A few times we had to quickly stop to make sure we didn't hit one of the kids - riding bikes right behind our reversing car.

I request a few weeks prior to change my booking and never got back to me I tried to call asking to call me back never did. Then they took the money out of my account I emailed again never got back to me..

Communication