Clean

Convenient location and very clean.

We had a drink and appetizers during happy hour. The bar tender was extremely rude and tossed our appetizer plates at us. The manager saw her do it and immediately talked to her but that is unacceptable. I believe the only reason she faked a smile from there was Because the manager hovered around.

Everything was really nice and super clean

This seems to be a new hotel with an aesthetically pleasing decor. I really like the neon art at the elevator. The outside space is inviting and playful. Law games and tacos were available in the late afternoon and evening, creating a family, and pet friendly environment.

This hotel is 4 or 5 stars, but it lacks somethings I would consider standard at a 4-5 star hotel. Room service for one, and no bellman, plus the shower only had an overhead shower head. Upscale facilities always have an additional hand held shower head. The last thing is to be green house keeping is only every 3rd day unless you call and ask for daily service. For me, part of the experience of being in a luxury hotel is leaving the room and then returning and it's all made up. It's like magic, you don't tell them when you leave, or when you plan to return, but the room is always done. It just seems most hotels are providing less services, however the rates do not reflect the reduction of services.

Cleanliness, location

Nothing!

Only stayed 1 night but everything was clean and nice.

The outside by the pool area was really nice

It was a distance from most of the places 6 use

Brand new hotel with plenty of amenities on site. Close to freeway for easy access. Staff was helpful and efficient.

Beautiful hotel in the silicon valley.

This was our first time staying at the Ameswell. I would most definitely stay there again. It's right off the freeway but it was very quiet (no freeway noise). Also, very close to Shoreline Amphitheatre. The entire facility was very clean and staff was very helpful and had excellent customer service skills. The bed and pillows were very comfortable. My husband said this was the best nights rest he's had in a long time! Beautiful pool/entertainment area. Also dog friendly if you bring your four-legged fur baby. Overall, it was an excellent experience!

The only downside was you have to pay $20 to park your car in their parking garage. The parking structure is right next to the hotel and very secure but it seems strange to have to pay for parking at place when you are staying in their facility.

The location and facilities are spectacularly beautiful everything is new, clean and modern… Also beautiful gardens, restaurant, bar, coffee area, and lobby lounge areas

We liked everything. Of course we would love free parking at $20 wasn’t too bad.

location and was very clean/comfortable

No hot tub, lac of food choices at restaurant, no room service, parking. For the cost per night I think all of these things could be improved.

exceptionally clean, incredible focus on details- from the design to the service, everything is on-site - coffee shop, restaurant, bar, games, pool. focused on sustainability

super modern. friendly staff. great amenities

nothing. it’s on a highway but you can’t hear a thing

it’s a beautiful property. the rooms are amazing and I love the outside area. The late check out is a plus too