Great place to stay! Fabulous view, pool was amazing, beach just steps away. Short and safe walk to 5th avenue, restaurants and grocery stores

It was a great location as close to the beach and a great pool. Also the tourist shopping area is next door with lots of restaurants within a short walking distance. We ate at El Flogon, Mariachi Loco, Lost Tiki, Hijas Tostadas, and more were all good food at reasonable prices. This is not a high-end resort, but a good value for what you get.

Plenty of room, great views. Prompt responses from management. Pool area great.

Very good service

Buena ubicacion, y buen espacio lugar muy agradable

Cannot say enough about the Xaman-Ha property. It is very well maintained with fantastic staff. Our condo was clean and received housekeeping every other day. Loved Robin at the bar! Great mixologist, cook and all-around great guy. We used the washer and drier with no problems and cooked most meals on the stovetop. Now, the bumps. Our patio furniture had sustained too many hot days and the legs literally gave way under any person, no matter how tiny. In doing so we had two bumped heads. Not a great start to our family vacation. Second, the beds are hard. If you like that, great. My hips and back were suffering and others in my group complained about their beds and pillows. The downstairs bedroom AC was frozen up when we arrived and wasn't fixed for several days. This unit needs a few updates to be really great. New showerhead downstairs, oven would be nice, updated bedding and new furniture would all serve it well. At least one tub would also be great. Would I return? To the property yes. To this unit? Maybe. I would look for other options within Xaman-Ha first.

Location and beach are beautiful! Close to all the fun spots! ! Room was older than pictured and needs updating. We had a great time with our family.

Everything was great. We can’t wait to be back until next year.

Spent a week here with family and everyone had a great time! There was plenty of room for everyone, it was clean and well maintained, had a great view, the service was superb and the location was the best. Shopping, restaurants, La Quinta, Oxxo and anything you might need was within a short walking distance. We enjoyed the pool almost every day, it was great relaxing right on the beach. We look forward to returning in the future!

I have stayed many times in the Cancun/Playa del Carmen area and the beds were always hard and we would wake up with arms hurting! To my surprise, these beds had a pillow-top on them. At first touch, they felt hard, but they were surprisingly comfortable-no body aches in the morn and we all slept great!! The appliances all worked well, as did the air cond. They cooled the room down very quickly, so it was easy to turn off while gone and upon our return, would quickly cool down. The washing machine is very very loud, so just dont plan on running it while sleeping! I will say the water in the washing machine didnt seem cold, even when I put the setting to cold/cold. My delicate shirts came out very wrinkled and I cant get them out, so maybe dont wash any delicate items. The floors in the unit were not the best and could use replacing-very slick when wet and the small tiles were slightly uncomfortable to walk on. The ensuite bathrooms were nice and appeared to be upgraded, but the one off the kitchen was quite small and could use an upgrade, but it was still OK. Kitchen tables and chairs were uncomfortable, but we rarely used them anyway as we used the bar or outdoors to eat, when eating in the unit. Nights were spent eating on 5th Ave-a great place to walk to shop, eat, and drink. Pool is very nice and I was glad to see the bartender was the same fun guy that was there 3 years ago when I stayed in Xamen Ha. The beach in front of Xamen Ha is one of the best in Playa. I have stayed elsewhere, and the beach wasnt near as nice as this area. The safe in the unit worked well, so we never were afraid to leave our valuables behind. There were plenty of towels and beach towels in the unit to use, although there were only 4 of us staying here. The blinds in the 2nd bedroom upstairs only shut about halfway, but no one can see in since there is a tree there and nothing else much anyway, although my daughter would have loved to have it fixed, because it was too bright in the morn. I didnt call, so maybe they would have fixed it. This was a great place to stay, even with the minor inconveniences, since I dont think most people spend much time in the rooms anyway. A great view and a comfortable bed is what really matters. I would return again to this unit.

Unfortunately this nice location is very very poorly managed by someone who really is unconcerned with the safety of renters property . We had $1300 US dollars stolen from our room at the end of our stay. The maid called in sick the last day we were there after we discovered it. We wanted to file a police report but the employee we dealt with said he would file it if he couldn’t recover the money from her and took our written statement. After we left the country however, the manager said she investigated, and decided police were not necessary. She also flippantly informed us that no staff was changed after the theft and to “let her know if we remember where we spent the money or find where it was misplaced”. We would never stay anywhere again at any location managed by this individual or company.

We stayed in this unit in February 2016. We have also stayed in other units at the complex over the last several years. Vacations were always great. And we enjoyed our stay. We usually travel with a group of friends staying in several units. Even with upgrades some units are dated with appliances and furniture. The price was not a great deal but we love the location. With the increase for the 2016-2017 winter Season it has become too costly for the accommodations so we have decided to stay at newer accommodations closer to the North end of Playa with similar location and views but at much less cost. Also noted is there is no reduced rate for long term rental (monthly) which is offered at some other locations.

We stayed in this unit in February 2016. We have also stayed in other units at the complex over the last several years. Vacations were always great. And we enjoyed our stay. We usually travel with a group of friends staying in several units. Even with upgrades some units are dated with appliances and furniture. The price was not a great deal but we love the location. With the increase for the 2016-2017 winter Season it has become too costly for the accommodations so we have decided to stay at newer accommodations closer to the North end of Playa with similar location and views but at much less cost. Also noted is there is no reduced rate for long term rental (monthly) which is offered at some other locations.

Great place. Perfect for a family of 6. Our only dissapointments were the bed and pillows in the master bedroom as well as the futon in the living room where we were uncomfortable if we wanted to watch tv or spend time together. Regardless, the condo is large enough and everything worked fine.We would return without hesitation.

Great place. Perfect for a family of 6. Our only dissapointments were the bed and pillows in the master bedroom as well as the futon in the living room where we were uncomfortable if we wanted to watch tv or spend time together. Regardless, the condo is large enough and everything worked fine.We would return without hesitation.

The apartment was great, three bedrooms and three bathrooms, plenty of space for all. The water pressure wasn't great at first, but was quickly fixed after we mentioned it to one of the managers. Everything was very clean and tidy, and having the rooms cleaned every other day was just enough. The pool area was fantastic (where we spent most of our time), and it was great that they allow you to bring your own food and drinks down (just no glass!). The property is pretty quiet, but downtime is super close with tons of restaurants, stores and clubs. All in all we loved our stay and would definitely come back again!! PS - We visited Tulum, Chichen Itza, Dos Ojos Cenote and Akamal (turtle bay)...all easily accessible from Playa!

The accommodations were spacious and beautiful. The maid service was wonderful, and the transport to and from the airport was an inexpensive bonus. The location right on the beach, and close to the shopping district was incredible. The front desk had tour packages and transportation to all the main attractions around the area. The condo was everything we expected, except it needs some maintenance, as the washing machine leaked continually, and was a huge slipping hazard!!!! My husband slipped on the wet floor, and almost broke his toe. We had to put a towel down on the floor to soak up the water, and we had to replace it everyday. The toaster was broken, and we not only had to hold the button down to for it to work, but also turn the toast to cook on the other side. The microwave above the counter top stove did not work. I would have given the rental 5 stars if it were not for the maintenance issues. Despite all we had a wonderful stay, and we would definitely consider renting the property again!!!

the apartment is perfectly located. It s conform at the description we received, no surprise. Furnitures are little bit old fashion but for 1 week it s fine. Servicing (maid or reception) is very good, quick and open. Definetly a good option for Playa, cheaper, quiet and better option than all inclusive hotel in playacar.

First i was afraid of being a scam with fake pics.. but i took the risk.. i'm so glad i took the risk of paying in advance and voila... it is a lovely place, the condo was exactly as they described it, clean and with everything it's needed. My sons and myself had a wonderful time, walked to 5th. avenue, super great location such a beautiful beach... I look forward to go back again for many years to come to this same place!!! : )