Clean room, friendly staff, onsite bar with some evening entertainment. Parking is an extra fee, but it's charged everywhere in Nashville. Only about a mile from music row which was walkable.

Everything was perfect!!

The breakfast was decent, and the location is convenient. Parking is available next to the building for $35 per day. The only downside was the nighttime noise. Cars were drifting and playing loud music on the main street, causing our windows to shake with every bass hit. Despite this, it was a good choice for us overall.

Decent, needs a bit of a refresh

The bathrooms was a hit with my kids!

Good stay, easy check in, and a clean room. Only complaints would be the bathroom. Shower and toilet were in 2 separate rooms with a large closet in between. Made very little sense.

My family and I were in town for a college visit. The location, value and quality of this hotel were wonderful! We loved the two separate spaces for bathroom and shower for getting ready in the morning. Loved the front desk staff as well! Would definitely purely stay here again.

There were multiple things wrong with our stay. Before even leaving for the trip, I had called ahead of time to ask about the incidentals. I was told they only put a card on file but upon arriving at the hotel, I was charged 240 extra for incidentals. Also, both of the sinks in our rooms Very slow draining.

Uber was able to get right up to the entrance on a very busy weekend to pick us up every time

Staff were very nice and cooperative

The only thing that I didn't care for was the parking for a large SUV in the parking garage is very very tight!!

Great location and very clean

A best ever experience! Great room layout, very quiet, great breakfast, all positive!!!! Front desk verry helpful, friendly, and welcoming.

Homeless man asleep on curb at front door.

The service was great and the room was very nice. Unfortunately, there were racers reving down the strip most of the night and it was very loud. Thankfully we had ear plugs, but it could still be heard. If it wasn't for that, I would love to stay there again. Due to that, we probably never will.

The biggest takeaway that was most worthy of mentioning was not a thing, but a person. The staff at the reception desk was amazing! Ms Tommi was a sheer delight. Her knowledge and friendly demeanor showed she truly enjoyed people and her job. We just happened to arrive when the building was secured by the Fire Department, due to a suspected fire alarm. Although we were unable to get to our rooms right away. It became pleasurable to watch Ms Tommi handle some “not so understanding” guests. She maintained her poised demeanor and kept a smile in her delivery. I was so intrigued that I directed my sister to watch on also. After all was said and done, we commended her on how she multi-tasked her way through, answering questions, the phone and directing guests to surrounding places to buffer their wait time, while still checking folks in. In summation, the location, cleanliness, comfort, friendly staff and amenities, like the awesome breakfast every morning, was over the top!! Springhill, was a great place to stay and was situated near some good restaurants and popular sites. Customer service provided by Ms Tommi was the best, I have seen in such a long while!! Thank you Ms Tommi for showing the guests, that customer service reigns!!

This property was a 15 min walk to downtown, the breakfast was ok, same scrambles eggs everyday, with meat patties, but decent

Room was not clean(couch had stains all over it). Bathroom toilet runs constantly day and night.

day 1 of a 6 day stay and we asked to cancel the last day. They said to work with Hotels.com as we expected. However, when hotels.com called they refused to cooperate. Parking is very expensive $35 PER NIGHT. Elevators are rickity and rattle. No outdoor space.

I booked this hotel because I was attending an event at Nissan Staudium and on the website it lists this property as being .5 miles away. This is incorrect information. Although the stadium is close at 1.7 miles, it is definitely not in walking distance of the stadium. Also, the parking garage leaves a lot to be desired. Otherwise, the rooms were nice and clean and it was close to restaurants.

Clean and comfortable.

Good location with a decent price tag

Very nice hotel

This felt like it could do with an update. No usb outlets. Large charge for room water (haven’t people stopped that these days?) misinformation from front desk regarding EV charging (told to go over a mile away, when it turns out there were 250kW chargers <.1 miles away). And the room was a little noisy between the street and the elevator. But it was conveniently located for the Bridgestone arena, which was the main purpose.

Friendly and quick check in process, rooms spacious and clean, great recommendations on a family friendly place to eat with live music and also within walking distance of the hotel. Great stay and would stay again!

Nice rooms and friendly staff

Great

It was a great stay and wonderful location. Walking distance to everything. The staff was so helpful in recommending places to eat that were walking distance.

Nice hotel, good dining options close by and close enough to Broadway.

It's our go to place whenever we stay in Nashville. Clean, comfortable, and convenient to the bars and restaurants we love.

Good experience

I t was a challenge to find entrance to parking garage. Also a challenge to find breakfast on the residence inn side. Both times staff were there to help.