Room was okay but not very clean. The carpet is dirty and has a bit of an odor.

It is so sad how horrible it has fallen. This once pretty great hotel has been completely trashed. Horrible. Absolutely ZERO internet! No towels in the pool area. Crack pipe in the doggie area. No extra lock on the door. No plugs by the bed. Light switch turns off the tv!!

Manager was great, Just very noisy room next door and door key issues. Carpets need a good steam cleaning too.

There was a bug on the bed when we arrived and the shower squeaked! Spend the extra money and go somewhere else!

I booked this room for 3 nights but ended up staying only 2 nights. The room had a musky smell and signs of homemade repairs were evident throughout. Compartments attached to their sink were barely hanging on and fell off when I used the sink. Breakfast was disappointing and just the whole experience left me ready to leave. So I packed up and cut my trip off a day early. I did not ask for a refund for the last night. I just mentally checked off that I would never stay there again.

This is not a hotel for casual travelers... it is a dumping ground for homeless people. When we arrived at the hotel there were druggies and homeless all around the place. We didn't even stop our car and checked into a nearby Holiday Inn and subsequently requested a refund from Days Inn Black Bear which was refused by Hotels.com and this hotel. There is no mention of this being a homeless shelter on their website... they are just preying on out-of-town travellers like us knowing they can rip us off.

The room had a lot of holes where things used to be and they were not putted up or painted, The saunas do not work, The pools were very dirty at the bottom. The hot tub was very rusty and very many of the tile in the pools were broken.

This is a clear example of poor management driven by greed. The owner neglected to maintain the property and failed to hire enough staff. Despite the place being fairly booked with many cars in the lot, only one staff member was there to handle both repairs and front desk duties. She had to lock the check-in office to go and change light bulbs, leaving at least three families waiting to be checked in upon her return. Despite being efficient, she was clearly overburdened. The room itself was dirty and in disrepair—the sink was clogged, there was a hole in the wall, the bedding felt unclean, the carpet was filthy, and the room had a cheap artificial scent likely masking unpleasant odors. Having stayed at Days Inn before, this location is well below standard.