Great quality room, spacious and high quality. Great shower , powerful and good temperature. Comfortable bed and bedding. Possibly higher tog duvet would be a suggestion but was very comfortable. Great breakfast options and quality

Not so good. Work was being done near our room. There was a door to the outside near our room left open which made it cold. Furniture was being moved around and we heard people talking in the corridor outside our room early in the morning.

The hotel and staff was exceptional my only concerns the night I stay was quite noisy as think weddings guests were staying also. So my room wasn’t soundproof as stated plus disturb twice by knocking on door by drunk guests at wrong door number. Apart from that I honestly enjoyed my stay .

Easy check in and lovely clean room. Had breakfast in my room and this was served in good time and presentation good.

This is a really good choice if you’re looking to go somewhere with your dog, but also want the perks of staying in a fully equipped Hotel.

Not woth the money. The SPA facilities were broken. The food was bad. The room was uncomfortable. No elevator in the property.

Pro: the staff were friendly. Con: mis sold, dangerous, grim I booked a wheelchair accessible room. I let them know I was a wheelchair user travelling alone in advance. Unfortunately it seemed to be designed for the comfort of the carer of the disabled person. This assumes all disabled people have carers (we don't, I travel alone) and that their needs are more important than the disabled person. The issues with the room were : The bathroom wasn't done to to the same standard as a normal doubletree bathroom. It felt more like an old hospital than a comfortable hotel. Many things out of reach: Reception - it said wheelchair access but what they meant is that from the main entrance to the room area you either have to go up stairs or walk 100m+ outside then go up a big step inside to ask for a ramp to be put down. The emergency alarm in the room (which door safety should go to the floor, not to standing height so it can be pulled if one falls to the floor) Getting through the front door to the part of the hotel with the room in The main sink in the bathroom The shower (head) The tray in the shower to put your bottles of shower gel etc The safe The kettle The iron The ironing board Curtains, so couldn't close them or the windows The dressing gown Bed was higher than maximum height recommended for wheelchair users Plus Awful WiFi Dirty towels Cigarette smell Very thin walls, noisy Why does Hilton think that disabled customers don't deserve the same quality of room?

Our stay in this hotel was good overall however the spa was dissapointing. The jacuzzi and the steam room were broken so we could only access the sauna and the pool. It was very busy over the weekend so space was very limited. We also didn't get our room done because the service came at 5 pm when we were getting ready for dinner. Staff at the reception and restaurant were lovely, breakfast is very good but additional to the cost of the room. Parking also needed to be paid separately (£5 per night). Overall a good stay but no good value for money, from our experience.

No hot water, no AC, noisy at night with other guests banging around. Cleaning service was the only positive to have clean sheets.

Lovely stay and room nice and clean

Great hotel. Lovely location. Pool is great too

For the price, rooms was expected. Breakfast was lovely plenty of seating and lots to choose from.

Very convenient perfect for a stop over

Choose to stay at this hotel to celebrate our 50th wedding anniversary before our big party event . We were not disappointed. The hotel staff were very welcoming , polite and professional .

Rooms were spacious and restaurant food was good. When the landscaping by the lake is finished the views will be outstanding.

Nice size rooms and lovely views over the back. We didnt use the spa in the end ao csnt comment Really close to the golf course

First l give credit to Front desk staff who were amazing by rearranging my dates mixup although l ended up paying more than l had expected. The manageress was brilliant and her colleague.✨ Thewas good and my room was on the quiet side which really helped as l am a light sleeper. The hotel looked dated when going up to your rooms. Cleanliness needs improving in rooms. Everything else was great.

Asked for a travel cot and for the first time in ages there was one in the room when we arrived. Stayed in the suite which was perfect for a two year old to run around in and burn some energy before bed time. The only issue was the suite was right above the terrace bar area. Due to the old windows, could hear everything being said below us including the drunken guy shouting at the kids playing cricket at 11pm.

It was great. The additional facilities is the spa area where great especially as the weather wasn’t great

The room was freezing and no additional duvet was available. We were able to obtain a small electric heater to warm our room. We were so far from reception that we had no wifi. Could be better for the money.

Check in was quick and easy. Room was comfortable, no air con but it was July in the UK so raining:/ Had evening meal in the Bar (really nice) and breakfast had plenty of choice. Saw a couple of dog guests too, so might bring ours next time.

Swimming pool was out of use I understand that they are doing works to it no communication of this before arrival and hen on checking was told they are offering free cancellation if unhappy, would of been nice to know before hand via email, phone signal and WiFi was terrible for the first night couldn’t even connect. It just wasn’t the usual standard of a Hilton hotel, stayed in much better.

Hi we're on our anniversary weekend on arrival no swimming available Also unable to book into the much advertised restaurant on both nights

Everything would have been perfect but we have an ongoing problem with an over payment.

We booked an accessible room that was not accessible. We could not stay and left. In addition, the room was not ready when we arrived at 4 p.m. and to top everything off it was nit air conditioned, even though the temperature was 80 degrees.

Rooms need Air Conditioning for the hotter temperatures. Shame the swimming pool was out of action due to upgrades.

This hotel has no lifts and lots of stairs. It is no good for anyone who finds stairs difficult. The rooms have no air conditioning and few sockets. Would only rate it 2/5

Rooms were nice and bed was comfortable. Staff were amazing, Gary from Maintenance was a funny guy. All staff at this property are friendly and helpful. Definitely stay again and recommend highly

Very loud early hours of the morning. Could hear alarms from other rooms going off from 5am all the way through the morning. Doors slamming and shaking the room. Housekeeping tried to access my room at 08:15am, making a huge racket, even though I was due to check out a couple hours later!

Good Old Manor Vibes. Serene n Quiet

We have stayed at this hotel twice before over 20 yrs ago, thats why we chose it. The hotels decor has not changed and badly needs updating. The gym was closed as it was being painted. Evening menu the same every night. Location was good, pool was good.

Spa area needs a good renovation and also the smell of bleach is too strong . Being a hotel & spa ,it should be a robe available for any type of room .