Service was great. Place was pretty and clean and close to everything.

Little father from the historic area then I would have liked, but doable.

Quickly becoming my favorite place to stay in Charleston

Great

We were in town for one night with our kids. Very nice staff. Very clean..no carpet in the guest rooms was FANTASTIC.

Good, clean with friendly staff. Parking was an issue and very expensive.

It was great

One night stay. Staff was very welcoming. Great parking situation! Walkable to shops. Great location.

Nice place. Recommend.

Very nice place and excellent location to everything

Very clean and nice staff

Nice property

No carpet, great floor choice. Very clean, great staff.

The overall stay was incredibly disappointing. The night we arrived, we discovered leftover food in the fridge, dirty sheets with hair on them, and dirty bathroom floors. We got in around 11 so we made due until the morning. The shower drain would not drain so we were bathing in dirty water filling up the bath, I picked up my shampoo bottle and there was an old used contact on it. We asked maintenance to look at the bathtub for a resolution and they never came. My friend called the front desk to explain our experience and they put us through to the manager Nick’s voicemail. She left a voicemail and he never called her back. For $456 a night, I have higher expectations. This place lacks general cleanliness and obviously has no resolution skills since we were never able to get any of our concerns resolved. I would not bother to pay $456 a night at a place that can’t even bother to clean the room prior to arrival.

The staff were friendly and accommodating. The rooms were clean and comfortable. It is in a great location in the historic district for tourism.

Staff very friendly and helpfull, room was comfortable and a very enjoyable stay

If would be helpful if there was a bigger restaurant available

Only 4 stars instead of 5 because we booked this place because of the pool and when we arrived the pool was having maintenance done on it. I wish we were told about that. Also, the valet parking is kind of a pain as we were going in and out a lot. A self park option would have been good. But overall it was very good. can’t beat the location and the staff was very friendly and accomodating

Expensive but in a great area, clean & quiet

I liked that it was convenient and walkable for many of the sights in Charleston

The service and staff were professional and hospitable. The room could be cleaner. See attached picture of the wall lamp. It was filthy. We could not have access to the pool and it was in the 90's 2 days. We were a bit disappointed. We did not have daily cleaning service.

Had a great stay! Staff was very friendly and check in and check out were quick and efficient.

Outstanding people. Extremely expensive parking. Parking is external and price is variable depending of the day of the week

The property was fantastic and the staff very helpful

Staff was friendly, helpful and professional. In particular, Parking valet attendant was fantastic-great experience even before we walked inside hotel entrance. He (wish I got his name), was working really hard upon checkout, too, was very impressed with his work ethic and pleasant interaction with guests. Great experience overall.

Friendly staff, good service and clean

Excellent location

Great option at a reasonable cost for diwntown Charleston

Megan at reception delightful and helpful when we checked in. Great start and welcome!!

Hotel was great. Great location, great amenities. Close walk to everything. Would definitely book this hotel again and absolutely recommend.

It was beautiful and comfortable. Close proximity to the downtown area.

Not impressed at all. The room seemed very rundown. We ended up changing rooms after the first night because the drawers were broken, outlets wouldn’t hold a plug, and the drain in the tub wouldn’t drain unless you held it open. We stay at Marriotts most of the time when we travel and definitely would not return to this one. They definitely need to do some work to the rooms (even after changing rooms still had broken drawers in the new room). The staff was very helpful in the change and did comp us for one night so no complaints about the service just the overall condition of the hotel.