This hotel looked like it attempted to have good design but it was pretty basic and a bit worn down. There were zero items in the bathroom besides a body wash. The bed was just ok and pillows were so stiff we couldn’t use them. Honestly though, the most disappointing factor was the staff. Each person was condescending and seeened irritated if you asked anything. Our last morning, we ran out to see the city and came back 10 minutes before checkout just grab our suitcases from the room and leave for the airport. The keys were deactivated so I went to the desk to ask them to reactivate and the response was dirty looks and “well it’s checkout so that’s why” and I said right, at noon. And she again flashed me a look and said that’s in 5 min. I looked at my phone, it wasn’t. I told her I just wanted to get my bags out of the room. But really, why the rudeness, it still wasn’t checkout time and all we wanted were our bags. I had to keep coming back 3 times for new cards to work and I said we really need to go to the airport but still I was receiving so much condescension and indifference and the last attempt she handed me the card and said dryly “good luck”. We just ended up begging a cleaning person to let us in our room so we could get our bags. It was honestly absurd to be treated that way when all we wanted was to leave to make it to our flight. But I shouldn’t have expected anything different bc service was very rude from the time of check-in.

Breakfast was great Hotel is part of a complex so always lots of people around. Would stay again based on location

We had a nice large room but cleaning crew forgot to clean out the refrigerator and left a pizza/box. That was a turn off.

A decent hotel at a very central location in the city. Possible to swim, bowling and other sports was quite nice to activate our son.

The hotel is very close to the train station and metro, making it ideal for quick connections. The hotel needs renovation and more cleaning. Staff is nice and helpful. Breakfast is really good

This hotel was perfect for distance to central station and tivoili gardens. Lovely staff with free tea, coffee and hot chocolate at reception area. Use of very large, clean swimming pool and good selection for breakfast to start your day. Good spacious rooms, family deluxe room perfect especially with teenage children.

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**Excellent Staff and Service** We spent 5 nights at this hotel and found the staff to be kind and helpful. **Breakfast** The breakfast was good, offering some vegan options. However, the menu was the same every day, which could use some variety. **Room Quality** Our room was lovely, quite spacious, silent, and clean. Nonetheless, there is room for some improvements for cleanings. Overall, it was a pleasant stay.

It was clean and comfortable.

Perfect central location with good transport links. Room was spacious and made use of the amenities including free coffee corner and swimming pool/sauna. Apparently 10 pin bowling was also available.

The ease of check-in and check-out, the breakfast food quality and ambience, as well as the amenities available. Just one minor thing maybe would be great if the tv is a smart tv with YouTube and Netflix available.

Great Hotel for a visit to Copenhagen. Very clean ,very green and the breakfast was so healthty and there was a such a choice of breakfast foods. Excellent swimming pool and leisure centre. Its less than 5 minutes walk to central station

We were very happy with our stay at CPH & definitely recommend it. The proximity to the train station & the 24-hr reception desk were worth gold to us after Deutsche Bahn cancelled our train at the last minute & our arrival was delayed until 2am. Having only a short walk to schlep our bags is enough to earn our recommendation, but added to this was the friendly & helpful staff, the comfortable beds, nice bath, lobby with drinks & shelves of neatly ordered board games. Easy stroll to Tivoli & City Hall. The breakfast is next door in a beautiful hall, a help-yourself continental breakfast with everything you could want, all neatly labeled for food allergies & with proper spacing to avoid cross contamination. They offer gluten-free rolls (kid & spouse really enjoyed the rolls), you just have to ask & they’ll bring it out to you. Great place to stay!

Great stay, close walk to station and attractions

Close to main station, dining options in meat packing district, quirky interior design

Clean room relatively comfortable in order to get a queen size bed I am a large man they have to connect two individual twin beds unfortunately there is a gap in between. In terms of service everyone was friendly but the hotel lacked essential items. For example I was not able to get any ice and of course there is no refrigerator in the room. There was ac in the room and it was relatively hot so that was refreshing. The morning breakfast was also very good. Beware of the noise from the neighboring train tracks. Room was expensive but this is Copenhagen of course room was very simple and basic but clean and relatively pleasant the hotel has undergone some renovation since my last visit but nothing drastically changed some slight aesthetic improvements

Worst stay in. A hotel in years due to the location of the room. Couldn't sleep, tennis s court and train station never gave and quiet time.

Great stay with good breakfast. Hotel is centrally located, makes it easy to reach different places in the city by taxi/public transport. Room is spacious, bed is comfortable. Pillows could have been firmer. Bathroom is also well stocked. Overall, a good place for a short stay in the city.

Excellent for family with pool and bowling facilities. Near to station so great for airport run and visiting Copenhagen in general. Great breakfast and very helpful staff day or night.

Excellent for family with pool and bowling facilities. Near to station so great for airport run and visiting Copenhagen in general. Great breakfast and very helpful staff day or night.

Arrived at the hotel for it to look like a building site(being renovated). I should have been made aware of this before booking! The reception was in another building but never seen one member of staff other than that. Room was big and clean and breakfast was lovely

Arrived at the hotel for it to look like a building site(being renovated). I should have been made aware of this before booking! The reception was in another building but never seen one member of staff other than that.Room was big and clean and breakfast was lovely

The hotel as

The hotel as

No information that the swimming facility was closed (due to holidays). The room was mediocre and noisy due to the sound from the trains next to the hotel. Breakfast: piles of cheap ham and other inexpensive ingredients. Overprized.

The property is under renovation so there was a lot of walking and changing floors/buildings to get to ones room. Not their fault, but it was sleeting and windy, and this large hotel had no restaurant (they give you some lame excuse like theres so many good restaurants just half a mile away...).

The property is under renovation so there was a lot of walking and changing floors/buildings to get to one's room. Not their fault, but it was sleeting and windy, and this large hotel had no restaurant (they give you some lame excuse like "there's so many good restaurants just half a mile away...").

Breakfast was no good and below average for pricerange. Horrible quality of orangejuice and the danish rundestykker was fake and nothing but air. Service at front desk was super but overall not worth the money

I had a ver good time there...everything was perfect...breakfast, rooms, pool, bowling, reception..everything was so good

Breakfast each morning was the best part of our stay. Rooms are a bit cramped for four people but fine. Kids loved the bunk beds. Remodeling/construction was only mildly inconvenient. We loved the location and would stay here again.

Breakfast each morning was the best part of our stay. Rooms are a bit cramped for four people but fine. Kids loved the bunk beds. Remodeling/construction was only mildly inconvenient. We loved the location and would stay here again.

Amazing swimming pool, nice room and perfect location minutes from mall and train station at the right price