the hotel is extremely central and has a great location but honestly its run down and feels old the staff and the management is excellent and the breakfast is also great it also boasts of an amazing japanese restaurant,

Friendly polite staff.

Very nice rooms.

Excellent friendly and helpful staff. Lovely swimming pool and spa area. Great breakfast and dinner buffets, nice bar area. All in all very good value for money and spacious rooms are comfortable and well equipped.

Nice room, but not very fency as expected from five stars. Breakfast is also nice but not special. Room is very clean, service is excellent and the location is good!

Average .staff not very cordial or service oriented. Cleanliness can be paid more attention to . Appliances need service . TV needs to be replaced with bigger screens . Breakfast service is poor . It starts very late - 7AM is the time but doesn’t start at 7 - takes few more minutes to actually works. So if you have to leave early - you would be left totally hungry . Very strict about water bottles too . Doesn’t provide more than 2 at all . Linen were probably not actually changed between different set of guests .

Property was fine. Mostly clean except so many dirty finger smudges on the bathroom mirror. There were like 7 workers at the front door, but only a single worker at the reception counter. He answered an angry call while we were trying to check in and it took forever. He needed more help. It was the same at checkout- many employees standing around the front door, but only one at checkout counter. Again, it took too long.

Amazing view, amenities, and dedication to safety.

I cannot recommend this place. I booked two rooms and both had major issues. One ac didn’t work and we were switched a few days later and the other had the most pungent mold smell which I think made us sick. They did come and clean the vents that improved it for a night but came back again. I just didn’t enjoy my stay at Delhi bc of this. It was bad enough that we checked out early and spent our last night at our family’s home.

My recent stay at The Metropolitan was nothing short of exceptional. From the moment I stepped into the lobby, I was greeted warmly by the staff, who ensured a seamless check-in process. The room itself was immaculate, with modern decor and all the amenities one could ask for. The dining options were equally impressive. Breakfast offered a wide array of delicious options to start the day, and the on-site restaurant served mouth-watering dishes in a relaxed atmosphere. Kudos to the entire crew of the Metropolitan. 😊

Poorly maintained, ordered room service. The food quality and quantity both were terrible

Service and all service faculty .. they consider for me to check out late whenever is possible.. housekeeping , dining, front desk and their staff is totally praiseworthy.. no words can match their hospitality .. I walk to Guruduara Bangla sahib, market is walking distance and Janpath market and Connaught place is very close by .. hotel spa is good too. For me it’s a home away from home .. Thank you 👏👏

The most expensive place we stayed at in India, but it was still a decent value. Very comfortable and well run property that offers lots of services and a professional and courteous staff. The rooms and the building are not historic, but it is clean, efficient, relaxing, and inviting and the decor of the room was very nice. The bed was very comfortable and unlike other places we stayed at, it was a true queen or king bed. (Some places like to push two twins together and call it a queen or king.) This is a hotel that caters to a more discerning customer. It was a good splurge for the end of our trip. The food from Sakura (one of the three in-hotel restaurants) was very good. We did not use the spa, but it looked like it was a well-run spa. My main quibble was that there was some construction noise from the building next door that strangely lasted intermittently through the night, but this is not something that the hotel has any control over. Perhaps this was because it was too hot to work during the day in the heat. The hotel offered to switch our room. We would definitely stay at the Metropolitan again. We might just ask if there is a room on the north side of the building rather than the south side if the construction is still going on. We appreciated that the Shivaji Stadium Metro stop on the Airport Express Line was just a short taxi ride away, so we were able to use this to get to the airport. Much cheaper than taking a taxi all the way to and from the airport.

Good hotel at reasonable price. Smiling staff and comfortable rooms. Good cleaning by Sunil and staff.

Had a great stay. Staff all very friendly, especially to my 4yo. Room was lovely. Pool beautiful and clean (main reason for staying). Most the time it was just us in it. Breakfast was great, lots of options. Very much enjoyed the fresh egg station (fried, scrambled, omelettes). They even brought us Bananas when they were not on offer at breakfast. My 4yo was very happy with this. Great location, easy to get taxi/Uber/tuk tuk from outside. And a 2 mins walk to restaurants and little shops and ATM.

Overal experience was awesome

Staff and food very great. Rooms should be freshened up before it’s given to a guest because of the musty smell

It Was excellent

The propertyis goid and in good location, but WIFI net was very bad, drops et every 3 to 5 min. Its configuration issues not hardware. Since i didnt complain to front desk i dont think its a serious issue.

Great location, hotel and staff. Their breakfast buffet can benefit from additional choices.

Location is only good thing about this. I could give better rating if they advertise this property as 3 star. Its 5 star but doesn’t file like one. Small and very outdated rooms. Mattress are in desperate need of replacement. Encountered a security risk and Kiosk at front desk caused by a stranger during my checkout time.

Very helpful staffs especially Mr Pankaj and Faisal. Pankaj provide us dinner on the house too.

Me and my sister stayed one night only. The room is smaller and they didn’t seem to have a good breakfast selection. The staff are helpful and the place seem clean

Staff were helpful and friendly - food was excellent - gym was minimal, spa service was adequate. Location was fantastic for downtown access.Would stay again.

Excellent all the way, staff was outstanding and extremely accommodating

Very good

Very comfortable and enjoyable stay. Good value

Excellent hospitality and clean space!

It is a very good hotel, close to CP and Bangla Sahib. The service was excellent. The restaurants have great options and superb food.

Hotel is a solid 3.5 star. Room was spacious, shower was amazing. Zero sound proofing in room, could hear everything. TV is very small and analogue channels. Location is convenient to Connaught Place, but there's really nothing in terms of retail or commercial facilities right outside the hotel - ie have to walk quite a bit or take 5 minute by transport to Connaught Place. Restaurant was OK and breakfast buffet had many options. All in all, a decent place but unsure I'd stay again.

The only complaint I have is that the free WiFi internet was capped at 1MB/s and choppy. I've stayed in far worse hotels which provided much faster Free Wifi internet service. I the internet were faster I would definitely stay at the hotel again.

Great hotel for our first time in New Delhi. Staff are excellent, accommodating, friendly and want to make your stay memorable. Used the pool and took advantage of the spa facilities. Minor point is that some aspects of the hotel could be refreshed like the seating in the bar, pool towels were clean but are close to needing replacement. These things are not as important to us as the incredible service provided by all areas of the hotel operations. They really made our stay special.