breakfast was good. Not happy about having to pay 12.00 to park at the hotel. That should be stated at the booking process

The property was getting a new roof during my stay. They informed me in advance of that and didn't book me on the top floor.

The bed and pillows were comfortable. Had a nice hot shower. Good breakfast. Room was clean. TV was small though and I did not have a microwave in my room.

Traffic noise was higher than other stays down the road. This property was conveniently located for Doctor visits

Staff was very friendly

My wife and I were very impressed to see how clean the hotel room was. The beds, bedding, bathroom, carpeting—everything was VERY CLEAN. They certainly have a great housekeeping staff. We are pet owners of a hypoallergenic dog (Shih Tzu) and have had bad experiences in the past with pet friendly hotels because they were not cleaned well enough at all (eg. pet hair, sticky floor, musty smell). Both my wife and children’s sensitivity to regular dogs and cats was quickly noticeable in entering these hotel rooms. We’ve left w/my family in a very congested and allergic state. The itchy eyes, runny nose, sneezing, etc. It is a horrible way to spend vacation time in that condition. Thank you Fairfield Woodlands, TX for making our stay such a pleasant and enjoyable one. You ALL Rock!!!! Looking forward to staying with you in the future, as we now have extended family near that area and will be making more visits.

Our stay was very nice. It was convenient for us because it was so close to the hospital and we really loved the cleanliness and comfort of the room. The overall experience was great and we would recommend this hotel to anyone.

Most everything was great except the toilet was way too short & you charge for parking - no one else does that. Don’t want to stay here anymore because of that - $12 per day, seriously??? Come on now!

This place was so convenient to the hospital. Lots of restaurants and right across from Walmart. The staff was absolutely wonderful. Had laundry room. Made my stay at the hospital less stressful.

Great service and breakfast! Parking was difficult late at night.

It was unkept, night staff unprofessional Room out dated and not clean...smelled like too many chemicals.....unsafe area. Day staff very professional.....will not return again

The room was a bit smaller than imagined. Everything else was great the check in and out was easy and fast. They were very kind to me I had just gotten surgery and they were very accommodating.

We've stayed here a number of times, and looked forward to staying there again. But... 1) Tiny little ants had the run of the bathroom. 2) When the electricity was going off and on because of the weather, they turned off the elevator. However, once the storm had passed and the electricity was solidly on, they didn't turn the elevator back on. They responded to our inquiry, by saying they couldn't get hold of a repair man to "fix" it. (My husband being a certified & experienced commercial building engineer, knew that they just needed the manager to return and turn the elevator back on. He was proven right when that actually happened.) I, having had 6 back surgeries and being forbidden by the surgeon to walk up or down stairs, was forced to take stairs to the 2nd floor. 3) While the elevator was turned off, we sat & waited in the lobby, where we were able to witness how unprofessional the receptionist was. She gave out someone's room number to a visitor, rather than calling up to the guest's room for approval; she was "short" and approaching rude to the people on the phone. 4) The waffle iron in the breakfast area is too old and needs to be replaced. It burned breakfast for numerous guests while we watched. (The kitchen staff, however were all very friendly & helpful throughout our week long visit.) 5) The manager walked around and visited with each guest during breakfast, which was nice, but she talked so loudly that it was hard not to hear every word and to focus on our own

Home away from home.

The best

I little bit update

Safe clean and pet friendly .

Good breakfast

The room next door had huge dogs that caused a lot of noise and barking. Owners if dogs or visitors to that room consistently yelled at the dogs. This noise went on throughout the day & evening. One of the dos, a pitbull, had to be held back by two adults when we walked by. Did not make us feel to safe.

Everything was better than expected. I would definitely recommend this hotel to anyone.

Ok

Stayed for a 6 days. They have free breakfast so it was helpful especially with a 3yr old. They also have a refrigerator which is great. They clean the room every other day and since we are gone most of the time - we were good with it. The bed maybe needs more update soon cause it sags in the middle

Clean rooms, Good Breakfast, and very friendly staff.

First room we were in the toilet and tv were not working properly and did not have a microwave turns out only the suites have those which is a first. Got them to get us into a suite. The fridge did not work in that room it kept freezing everything thing. To top it off only room service once in a week stay and they didn't even change the sheet. Tried to talk to the manager and they wouldn't give any sort of money back stating they cleaned the room properly. Never stay here again

The hotel was clean so was the room. breakfast was hot and delicious. Service at the front desk was great and respectful to us. Only concerned I had was the outer parts of the hotel were unsafe and a lot of noise. Due to helecop that would come and go to the hospital close by.

ev charger

There was a warsp in the room

Big cockroaches in the room . But hey it’s Texas

Very quick and easy check in. Very friendly staff, clean rooms.

Everything ok

A little dated but clean and close to MDA.

All staff were so kind and the place was clean, just an overall great stay. I would like to specifically mention Michelle who was SO SWEET AND CARING while pulling a double at that!! She just always was so happy and welcoming every time I passed by the desk. Our A/C went out while we were out at a concert due to the bad weather that’s been in the Houston area recently and Michelle happily moved us to an open room that night when we realized it was no longer working upon our return. 10/10 great stay the hospitality was awesome.