One word sums it all up…Excellent!

Second time staying, consistent service and quality. We’ll be back.

A nice place for a staycation. The reviews and restaurant selection was great Will definitely stay there again

This hotel was very nice. A weekend getaway and it was exactly what I was looking for. Hotel food is a bit pricey but there are several restaurants walking distance. Extremely clean and comfortable!!! Will definitely be back!

I liked the view from our room. I found our bed to be uncomfortable and woke up with pain in my lower back and legs after our second night. There was inadequate sound proofing in our room which allowed us to hear our neighbors speaking.

First time visiting the area. Facility was very nice.

The staff was great. We loved the room and the view.

Check in was challenging. The person at the check in desk kept saying I needed a confirmation number. I could only find an itinerary number and that was not the number they needed. She finally had her manager help and he found it. Therefore, check in took a lot longer than it should have.

Nice hotel with professional staff!

Very good

Party of 3 stayed Fri-Sun. Located in the heart of downtown. Shopping, sightseeing, a plethora of restaurants are steps away. Request a high floor so you can have a view of the city. Checkin/out were seamless. Mouna & Julianna were very friendly, helpful, professional. More than enough towels. Housekeeping skimped on the toilet tissue. Started with 2 used rolls. The room was cleaned but no rolls were left. A request was made. With 3 people in a room you can't skimp on the TP! Coffee/cup supply was low. A request was made. A large plastic bag was left on the counter. There'll be no need to replenish this room's supply for the next 3 guest checkins! Can't complain about having too much, but placing the items in the container or stacking them neatly on the tabletop would have been a nice gesture. Mini fridge was actually micro-mini. Big enough for beverages only. No microwave in the room, but there's one in the lobby near the bar. Look for souvenirs elsewhere. Gift shop had 6 mugs and 1 postcard. Literally. Visited the lobby's restroom, said good evening to a young lady from housekeeping. She looked up from her phone, didn't respond, looked back down. I exited & said good night. No response, didn't look up. Another guest entered, young lady said "Good evening ma'am", dropped her phone as she hurriedly fumbled to put it away. Interesting. Would I stay here again? Possibly. Jury is still out, even with it's great location. 4 Seasons across the street. May give them a try.

Definitely the nicest hotel I’ve ever stayed in. Great location, front desk very friendly.

Room was nice front desk staff was good. Bar staff was so so slow and unfriendly. Breakfast buffet was not very good. I would similar quality to free breakfasts at cheaper hotels, not good

Really nice hotel

Great

Beds and pillows not comfortable Over priced

The staff were very nice especially the ladies we met who are from Zimbabwe. They can put a microwave in the rooms and some water bottles at least.

Nice

Good place but overpriced

Hotel was very clean and close to everything!!

I have allergies to feathers and requested the bedding and pillows changed, which was quickly accomplished. The property was within walking distance of many eateries. I felt very safe walking around by myself in the evenings.

I made my reservation for a king bed, but got two queens. The view was so great that I didn't even notice. Also, we arrived early but got the room immediately. So, I decided not to complain as I didn't want to lose the view. The billing to my credit card was very confusing for valet parking, but it did seem to total correctly.

Great location. Beautiful clean room. Great views. The bed was very comfortable, pillows too. Plus, the shower was fantastic.

Everything was great. I just really wish the room had a mini fridge but other than that everything was clean the room was pretty big. The view was amazing!

very good service and location

The view from the 32nd floor overlooking the Harbor

Awesome

Great

Great property and staff

The property is located in Harbor East with a lot of restaurants and shopping within walking distance and the area is very clean.

Nice hotel

Property was close to a lot of restaurants in walking distance.