Staff lovely the only issue was the smell in our room. The drains are very smelly and wasn't nice to come home to after a long day. Apart from that sdaff, rooms, breakfast, drinks everything was lovely.

The rooms was nice as well as the cleanliness level. However, the key did not work to the lock when I returned late and it took almost an hour to get the door open. Also, the roof & likely the walls are like paper - other customers from upstairs started making noises 6.30am and I couldn't sleep after. I could even hear every word of the discussion.. even though the customers were very loud, it is not normal to hear everything and that front desk said they cannot do anything (not even ask them to be more quiet). The breakfast was ok, but quality & quantity rather poor

The room is spacious. The hotel is beautiful. A bit old. Needs some reshufling. very well located

This hotel was a real find! It is kept exceptionally clean and the staff are friendly, polite and helpful. The room size was perfectly adequate for us. There's shampoo, shower gel, soap and body lotion provided and the shower is lovely and powerful. There's aircon and the windows open wide for those who love a bit of fresh air!.There is a comfortable lounge area on the ground floor where you can purchase freshly made snacks and drinks. The roof terrace is a relaxing area to sit after a long day of exploring. There's a little bar which I think must be seasonal so we brought our own drinks up there to enjoy the evening sunset. The location of the hotel is ideal for those who enjoy exploring on foot. It is walking distance to the Old Town, the castle, museums, etc. Also, there are numerous shops, markets, cafes & restaurants nearby. Please note: try to avoid the airport taxis if you can! They will rip you off!! It should cost max 15-20 Euros to get to the hotel (approx 4miles). Airport taxis charge in excess of 45 Euros.

Really good location and nice hotel. Everything is in walking distance👌

The room was spacious with all modern amenities. Breakfast was excellent. Staff was so friendly and helpful. Would return in heartbeat.

Friendly and Professional staff. Rooms were clean and breakfast was amazing.

Nice hotel, very well located, desk staff extremely friendly. Perfect for a short break in this most beautiful of cities. Free car park by the hotel was a fantastic benefit.

Nice enough hotel in an accessible part of Lisbon on the Avenida (good for shopping for those interested). Spacious and clean room, if a little dated. Staff were friendly but a little distracted/slow. Breakfast was mediocre. Relatively easy to drive to from out of town for those with a car and a small private parking lot is available. Plenty of good public transport links for exploring the city once you’re there.

Liked everything. Super place and outstanding staff. I had stayed here in 2016 and came back and everything is just as good if not better.

A classic hotel with wonderful location walkable to central district. Staff friendly and helpful. Room a little dated but clean and functional. Breakfast buffet is excellent. Reasonably priced.

Will book again

professional staff

Old charm in this hotel made it different than most overly corporate conglomerates. Strong coffee and decent breakfast were also great.

Great breakfast and helpful staff.

Staff is polite and helpful

Friendly staff, excellent breakfast

Amazing hotel, lovely features. Great breakfast. Central location and friendly staff

Great stay with professional staff! They are very accommodating! Central location is amazing! I highly recommend!!

Great service super center to everything fully recommend this hotel

Lovely hotel, great and convenient location. We had an issue with our air con and it was fixed so quickly, very grateful for that as it was so hot. Would definitely recommend this hotel, staff were friendly and approachable.

Perfect location close to sites and shopping. Easy access to transportation.

This hotel is in a perfect spot one street away from the busy main avenue. Also the restaurant A Gina right behind the hotel was such a great recommendation. Food is outstanding! If i come back to Lisbon, i will be staying here again. Really comfortable place!

Hotel is located close to downtown Lisbon with walking distance to many shops, restaurants and historical places. Nice breakfast was included.

Wonderful staff

Excellent locstion

Lovely & Friendly Staffs.

Excellent location, hotel, and service. The staff was one of the friendliest and most supportive I have experienced in a long time. Every interaction was pleasant and helpful. The location of the hotel is also fantastic. Highly recommend.

Superb

We had a lovely stay here in Lisbon. The staff are very friendly and helpful. Breakfast was simple but was enough. Room was large enough for 3 adults and the bathroom large and very clean. Overall a fabulous short break.

Ideal location, gorgeous lobby, Lisbon is a gem.

Ok