Second time I have stayed here and pleased

Lobby carpet/stairs looked likethey havent been cleaned in years. Exercise equipment did not work. They ran out of Breakfast 20 minutes in. Noone atound to replenish. Lobby coffee had grounds in it.

I have never been so upset and I have never been rude to anyone at their work but I was disgusted with the way this front desk handled a situation that was their fault. I made the reservation for a king room with a pullout couch over a month in advance of our trip. When we arrived it was later at night and we were exhausted. There was no pull out couch and nowhere for either of my kids to sleep! They basically told us, “Too bad,” and we shouldn’t use 3rd party vendors because this happens. We then had to drive back to the city to my daughter’s dorm and when we asked again for some help, they gave us 2 extra pillows and 2 thin blankets to put on the dirty floor for our 15 year old to sleep on. No apologies. We called for over an hour trying to find another hotel to leave and go to but nothing was available. I will never stay in that place again. Horrible customer service and none of us slept. Stayed at the Embassy Suites the next night that was lovely.

Everything, except the free breakfast, were great!

The staff was amazing. Very accommodating and kind.

Very nice place to stay. Friendly atmosphere

I booked a king bed and when I checked in we had to stay in a room with 2 queen beds so my girlfriend and I slept on separate beds. Not ideal

Great place to stay for an Ohio State football game. 15 minute walk to stadium, or a free shuttle if you wanted. Staff very friendly and rooms and amenities very up-to-date. Highly recommended

If you’re visiting for an OSU game, THIS is your spot! Staff were so kind and made you feel welcome and like family. The breakfast options were fresh and a wonderful included amenity! The shuttle service was such a bonus- saved us time, headaches, and costly fees. It was a great atmosphere. Highly recommend.

The breakfast was not up to the standards I would think Marriott would offer. The room

Good

So close to osu! Very safe and convenient!

Perfect place for a one night stop.

I rented this room by reading reviews. I was not let down. Will stay here on my next trip to Columbus

Over priced

Room was very clean , quiet , and staff was accommodating

It was great!

Great stay! Loved the shuttle

The hotel was very quiet, very friendly and very clean

Everything from customer service.

Clean and comfortable bed .

Shuttle (complementary) to and from the concert was the most convenient and special thing we could wish for our stay. Adding to it very spacious, well designed room and continental breakfast - will definitely stay here in the future! Slow draining sink and only two sets of small towels (family of three adults) was the only short from perfect!!!

Very nice place and they shuttled us to the shott center and back for our concert very nice experience

We were at this establishment for one night so our daughters could go to a concert at the Schottenstein Center. I highly recommend staying here for any event at the Schottenstein Center! They offered a shuttle to and from the venue! There were zero concerns about traffic or parking or finding our girls after the concert! 10/10!!

Staff was horrible at checkout Lady had an attitude Room was dirty Left over food in fridge dirty towel

Friendly staff.

The mini-fridge in the room was turned off, orher than that, all good

Very nice staff, good complimentary breakfast and the shuttle service was a great added value. Will definitely stay again.

Overall it was a nice hotel, well maintained, nice staff etc

They had a shuttle service to OSU. very close to the campus. Awesome staff members. There is a bar open in the evenings. Clean rooms.

Great hospitality nice room

I like except