The room was very clean. Only disappointment was the hot tub was broken, very pleased with our stay. Friendly staff.

This was an amazing stay. The ladies at the front desk were helpful and provided excellent friendly service. They were patient and kind to others as well. They went above & beyond

Great place 👌

Yes they we listed as allowing pets get there and was told no and they could not accommodate us. No refund for the day and this was after I paid for a night because it as the wrong date. Never got the refund for 97.00

Bed bugs found didn’t stay

The room smelled musty. The sheets were dirty. The shampoo was super small had to ask for more. Pool was cloudy and the hot tub was closed. And the exercise room was non existent

Good location

My son and I stayed for a night while in town for a home tour. It was just what we needed to have a peaceful and comfortable place to rest before getting back on the road the next day. It was clean, quiet, and I cannot say enough nice things about the staff! They were extremely kind and added that nice southern touch to the stay! If we do end up moving to the area, that is where I will send family and friends when they come to visit us!

There was an odor like mildew in the room.

The staff was wondering

Good deal for the price

The property is very clean. Staff was very nice.

All was good except for the family above us being allowed to run across the floors at 2 am keeping us up all night. Got no rest at all.

This was by far a great experience. Tiffany was excellent!!!!! I will definitely be staying here in the future

The deposit that was to be credited upon checkout was charged as a hard charge to my account and the associate said it was the bank’s doing even though it no longer showed as pending

Me and my niece and two-year-old nephew was kept up all night, from someone pounding on the door or the walls in another room

General manager was very unfriendly and un welcoming but the rest of the staff was exceptional. There are no signs saying golf carts weren't allowed so when I checked in she told me I was not allowed to park on the property,this was my only form of transportation at the time, would not refund money so I had to park it across street. Said tires ruined parking lot???? Yet motorcycle,mopeds, trailers,etc allowed!??

Over all ok. But paid for a room with two bed and a sofa bed. And only received a room with two bed.

It said it was a hotel when I booked it but it was a motel when I got there. Expedia wouldn’t give me a refund for it. Sad but probably my own fault! This is an overpriced motel, not a hotel, just FYI!

We booked this room for the weekend to attend the Blue Crab Fest. It was the perfect location. We were less than 10 minutes away from the shuttle area that took us to the festival. Several shopping and eating options were in close proximity and the beach wasn't too far as well! I will be definitely stayig here again for my future North Myrtle Beach trips.

Not a clean place

Hot tub was missing pieces and painted over with regular paint instead of fixing and hotel charged deposit that was never returned to us and we didn't break any rules. Room was dirty

This is an older hotel but what made our stay was the staff. The gentleman who checked us in was very friendly. In the morning, the staff was so funny and made restaurant recommendations. The inside pool was perfect for kids that had been in the car for 10 hours.

I booked this room online during bike week, when all hotels were booked. They then turned me away saying they wouldn’t rent to locals, but they did reimburse me, so that was awesome! Maybe you should consider renting to locals? We need to get away sometimes too!

What a nice enough place, They should buy new sheets though

This motel did absolutely everything I needed it to do for a weekend at the house of blues. Friendly staff. Clean room.

I actually stayed there three nights. The paint job in the room was so appalling. I kept thinking that I needed to fix it for them. Some of the places that they had replaced fixtures, didn’t even get painted. It was the paint prior to that was showing. There was a very musty smell in the house and it was a non-smoking room. The continental breakfast was embarrassing. They had waffles one out of the three days, the apples were weeks old. The cereal was discolored. It had been in the plastic containers so long and that’s what they serve juice and toast. Our toilet seat broke, and it took almost an hour for the gentleman to come back to keep fixing it after three attempts, not his fault it’s just that he was not well trained . They advertise a pool and a Jacuzzi both of them indoors. The second night we were there we went to go swim and it was so cold we couldn’t stand it. Bathwater is hot compared to that the Jacuzzi wasn’t even warm so we didn’t get to swim. we asked for some kind of an adjustment for false advertising and for the fact that there were so many problems and they said because we went through a third-party they couldn’t do anything about that . There could’ve been an adjustment with no problem they know it. The actual employees were pretty nice though that was the only good thing about the trip staying there. I’m not finished yet.

Overall the stay was pleasant. We arrived on Friday and checked out on Monday. Our room was never cleaned. One of the housekeepers asked if we had our do not disturb dogn on out door. We did not . So I asked her for new towels and wash cloths. She obliged us. Also upon check in staff added our $100 damage deposit to my bank card . It would be nice to ask if the customer will be paying it with cash or card. Some customers , like myself, would like their money upon the inspection of the room and check out instantly in hand.

N/A

Good location and great staff

Great property

We chose this property due to amenities advertised such as a heated pool. When we checked in we were told the hot tub was broken and then discovered that the pool heater was not turned on. The owner told us that “It was Spring and the heater was turned off”. The heated pool should not be advertised if it is not available. The owner was not customer service oriented and made no attempt to apologize or consider turning the heater on. He should not be representing Best Western brand or Orbitz.