Empty booze bottles in room cupboard, bed base joining metal strap undone scraped chin, ceiling coving Broken, hole in wall bare plaster, one small led bulb in ceiling so dark, woke by bin lorry at 05:55 making lots of noise for at least 30 minutes. Breakfast sausages like leather. Nice exterior and entrance.

Reception staff were wonderful; from great restaurant recommendation to help with our international cell phone problem. Breakfast buffet was wonderful and included a haggis (with other options of course). Our room had no USB ports but we made do. WIFI was good. Bed was slightly hard for our liking.

“Go to” place when flying from Glasgow Airport. Been going for decades, and so have we!- says it all, not the plushest or the most modern, but nice staff, great parking and super breakfast. Will be back again… and again!

Great stay at the Glynhill Hotel as usual. Great location, excellent facilities and food.

Despite a check out time of 11.00, we received a knock at 09.00 from housekeeping to make up room. We arrived from a flight at 01.30, fortunately we were up, however if we were jet lagged, this would have been inconvenient.

What a lovely hotel. We even got upgraded to the honeymoon suite as we had got married the day before. The hotel was lovely and clean the staff were ver attentive and friendly. We would certainly stay here again.

The room we were given was fine until we went to use the shower which there were two one didn’t work at all and the other had the dial to turn on/off sitting on top off the shower gel dispenser. Had to call reception who sent someone up to check with no tools to sort the shower. Ended up having to move to another room, had to pack up our stuff etc which lead to us being late for the wedding reception. The new room was ok but had two iron burns on the carpet and needed a bit of TLC . I will not be recommending this hotel to anyone else.

The room we booked was not accessible even though we had checked beforehand. But staff were very helpful and found use a suitable room.

The location was good away from the centre of Glasgow but easy enough to drive in ( cost £12 to park) or taxi as we did (£20 one way) The hotel was clean, small bar area and lift to rooms. We were room 373 on second floor which seemed to be in an annexe was a few mins walk, up and down some steps. The room was lovely, clean and spacious with velux windows. The iron /board was unusable due to coming away from the wall. Phoned reception to ask for a iron and board, had to phone again and a ironing board was brought. Still had tio use the iron attached to the wall. The bed was the most uncomfortable bed I've ever slept in , was hard and lumpy. Was ready to ask to move room the next day but on viewing open rooms that were being cleaned they bed seemed all the same. Breakfast was served past reception down some steps. On offer was porridge, cereal fruit and yoghurt, cooked breakfast. Bread for toasting was a choice of brown or white THIN slices individually wrapped The toaster took an age to work in the end I gave up. Drinks machine for Coffees and hot water for tea. Juices available. The spa/pool area small pool , separate sauna and steam room . Changing facilities clean and adequate. Would I choose to stay here again - not really was left disappointed with the hotel not really a 4* standard that I had expected

Overall this is a great hotel. Clean, friendly staff, good food and vibe. The only issue was the beds were not comfortable at all. Definitely need to update them.

Glynhill was a great find. Very friendly, helpful staff, a quiet and comfortable room, nice shower and fantastic breakfast! Will stay again!

I booked a Boutique as advertised on hotels.com. Upon checkin there was nothing boutique about the room. I booked a twin boutique and I got a standard triple. Upon walking around the hotel there certainly was over rooms than we got!!! Room was not as advertised. The heating was not working and the room was freezing cold. They offered us to move at 9.45pm as it so cold by which point we declined as was showered and ready for bed. The room had not been cleaned well and we found wrappers etc on the bed and on the floor. The temperature of the shower was also poor. Only luke warm.

It was great to access the leisure facilities as part of the hotel booking.

Staff were good, but the hotel is very tired and the water pressure in my room (124) went from adequate to nonexistent and back again constantly, which was very annoying after a long day at work and a long drive to get to the hotel.

Although the bed was clean and comfy and the bathroom was clean, the room was tired and there was a lot of unnecessary dust in the open wardrobe area and drink splashes up the wall in between the beds. Thankfully I took my own hairdryer as the one in the room was a waste of time. . We didn’t complain as we literally used the room to get ready to go out and to sleep. If I return to this hotel and find the same standards I will complain. All that said, the staff were very friendly.

Staff, restaurant and bedroom was wonderful. Spa was an absolute treat. Thank you

Check in was simple, room was very far from reception and no offer to help with bags, swimming and sauna were lovely but strange to have to leave the hotel in the rain to go in another door. Food was delicious and a special mention for breakfast which was incredible! We were awoken by the rooms around us being changed and cleaned loudly

Phone in room not working- reported 4 times and it was never repaired before departing 12 days after reporting. View from room window was of old dirty rain soaked mattresses and two waste skips ! Room was far from reception no assistance available with baggage which was very poor when arriving with 2 kids and having to drag bags along corridors and up and down stairways! some staff very nice and others need to ask themselves if this is the industry for them to work with guests! I would never return

Poor water pressure for showering Rooms are dated

Reception staff are excellent but can’t give six stars.

Very dirty arround entrances. Bins full of cigarettes. Overall very poor customer service. Routine maintenence very poor.

I booked the Boutique super king room as availability was limited in the area, very disappointed as the room was just a double room, being on a business trip reception always say and the room has been paid for, I know as I pay for the room, so they give me a basic room, I claim my money back but it does leave a bad feeling against this hotel that I have stayed in around 12 nights in the past year, this is the second and last time this will happen, great location with a nice big car park and half a mile from my customer I go to see,

The hotel really needs an upgrade to be a 4 star hotel. Our room had taped up tiles and the bathroom really needs an upgrade too.

We were initially given an accessible room with awful shower pressure (first floor) and temperature but after speaking to the staff they were excellent and moved us to a different room the following day which was better but overall the basic/club rooms feel quite tired for a 4 star property. If you expect this then you won’t be disappointed but we felt a little let down based on the description /website. Staff fantastic and cannot fault them, though!

Dated

Quaint traditional Scottish Inn close the airport, highways and shopping. Only down side was despite booking a year in advance we didn’t get the room we requested. Beds are extremely (too) firm and no coverings for the windows were a challenge to go to bed earlier for an early morning flight.

Staff were nice and it was well kept in main areas, but room wasn’t like shown in photos when I booked. showed a lovely bathroom with 2 sinks and fancy shower- got 1 sink with a shower over a bath, plus there was no privacy as all glass through to bedroom! Also bed in photos looked fancy but got a basic bed, no sofa as shown in photos plus lots of scraped furniture and ceiling that had been plastered in places but not redecorated. Meal in restaurant was nice but paid a lot of money for a steak and asked for medium, what I received was wafer thin and over done.

Close to the airport, but you certainly don’t feel like you are close to the airport.

Room a good size / comfy bed. Evening Meal was good enjoyed it.

There was some strange electrical fault in the kitchen and so they closed the restaurant.

We had to wait extensive to check in as a bus party arrived at the same time as we did. The lift was out of action and our hotel was the furthest away being on the top floor. When we opened the door to the hotel room the room smelt foisty like it hadn’t been used or cleaned. The bed was uncomfortable and the bathroom was old and dated and didn’t have any shower gel provided. So our experience was very disappointing overall. The breakfast however was good and the reception staff were professional.

Liked that it was not too far from the airport.